Associate Director, Financial Aid Systems

The Associate Director of Financial Aid Systems is responsible for overseeing the CMS (Oracle/Peoplesoft) Student Administration Financial Aid Module and the fiscal operations of a comprehensive student financial aid delivery system that administers more than $340 million annually. This role provides strategic leadership in the effective use of existing systems and the implementation of new technologies to ensure high-quality service delivery. The Associate Director leads process improvement initiatives to enhance operational efficiency and effectiveness, applies project management best practices to advance departmental objectives, and oversees required statistical, financial, and compliance reporting.

• Provide leadership and strategic direction for the PeopleSoft Student Administration Financial Aid module, including the development, optimization, and implementation of automated processes and technologies to improve operational efficiency.
• Ensure the timely and accurate delivery of financial aid to students during critical processing periods throughout the academic year.
• Manage the financial aid systems team, ensuring effective coordination, planning, and oversight of workflows to support accurate system configuration and annual processing activities.
• Identify and recommend enhancements to operations practices and promote ongoing staff professional development.
• Manage and coordinate required financial aid data reporting activities in compliance with federal, state, and system-wide requirements.