What are the responsibilities and job description for the Billing Associate position at AVFUEL CORPORATION?
Billing Associate
Location: Ann Arbor, MI
Employment Type: Full Time, M-F 9am-6pm; Onsite, Corporate Office Environment
Benefits: Medical, Dental, Vision, Paid Vacation, Sick & Holidays; Company paid Life and Disability Insurance; 401k savings plan with employer matching
Voluntary Benefits: Supplemental Life Insurance, Critical Illness, Accident Coverage, & Pet Insurance
Department: Contract Fuel Billing
Job Summary:
Avfuel Corporation provides the global aviation industry fuel and services through its network of branded dealers and international locations. We are seeking a Billing Associate.
Duties/Responsibilities:
- Create customer specific invoices within internal systems; monitor and make changes for special and varied billing arrangements
- Independently and timely communicate with customers and Sales Team to effectively assist and resolve issues
- Meet strict daily deadlines while ensuring accuracy and excellent customer experience
- Communicate issues and concerns with manager and sales staff
- Other special projects and duties as assigned
- The hours for this position are 9 a.m. - 6 p.m. Monday thru Friday. Potentially requires coverage for one weekend day.
Required Skills/Abilities:
- Strong communication skills both verbal and written
- Exceptional multi-tasking skills
- Ability to problem solve independently
- Strong organizational skills and attention to detail
- Positive attitude and willingness to be a team player
Education and Experience:
- High School Diploma required
- Associates Degree preferred or equivalent experience
- 1-2 years Accounting/billing/bookkeeping or comparable experience a plus
- 2 years customer service experience
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift 15 pounds at times.
- Must be able to access and navigate each department at the organization's facilities.