Dental Receptionist

Overview
We are seeking a dynamic and detail-oriented Dental Receptionist to join our vibrant dental practice. In this vital role, you will be the first point of contact for patients and visitors, providing exceptional customer service while managing a variety of administrative and clerical duties. Your energetic approach and organizational skills will help ensure smooth daily operations, accurate record-keeping, and a welcoming environment for all patients. This position offers an exciting opportunity to be part of a dedicated team committed to delivering outstanding dental care and patient experience.

Duties

• Greet patients warmly and professionally upon arrival, ensuring a positive first impression.
• Manage patient check-in and check-out processes efficiently using dental practice management software such as Eaglesoft
• Verify insurance coverage and perform insurance eligibility verification
• Schedule patient appointments accurately, coordinate with clinical staff, and manage the front desk calendar to optimize patient flow.
• Handle multi-line phone systems with excellent phone etiquette; answer inquiries promptly and direct calls appropriately.
• Collect payments
• Review documentation for accuracy, completeness, and adherence to clinic policies; update patient files as needed.
• Assist with intake procedures for new patients, including gathering medical history and explaining clinic policies.
• Conduct insurance verification and explain coverage details to patients clearly.
• Support medical administrative functions such as filing, data entry, and managing office supplies to ensure an organized workspace.
• Collaborate with clinical staff to facilitate care plans and coordinate patient follow-up appointments.
• Utilize dental terminology effectively when communicating with patients or documenting procedures.

Qualifications

• Proven experience as a Dental Receptionist in a clinical or dental setting is highly preferred; clinic experience is a plus.
• Strong computer skills with proficiency in EMR systems like Eaglesoft, Dentrix, or similar platforms such as Epic, Meditech, Athenahealth, eClinicalWorks.
• Knowledge of medical billing processes including insurance verification, collections, CPT coding, ICD-9/10 coding, and Medicare guidelines.
• Familiarity with health information management standards including HIPAA compliance.
• Excellent customer service skills coupled with professional phone etiquette and clear communication abilities.
• Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail.
• Bilingual abilities are advantageous for serving diverse patient populations.
• Strong organizational skills with experience in filing, documentation review, and office management tasks.
• Prior experience with dental terminology and office management software such as Eaglesoft or Dentrix is preferred but not required. Join our team where your enthusiasm makes a difference! We are committed to supporting your professional growth while providing an engaging work environment that values your contributions every day.

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Paid time off

Work Location: In person

Salary : $22 - $24