What are the responsibilities and job description for the Senior Bilingual Sales Operations Specialist (Chinese/English) position at Avantier Inc.?
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
www.avantierinc.com
Senior Bilingual Sales Operations Specialist (Chinese/English)
Senior Bilingual Sales Operations Specialist (Chinese/English)
📍 Location : Bay Area, California (Hybrid – San Francisco / San Jose preferred)
👉 Base Salary Bonus Full Benefits (Medical, Dental, Vision, 401(k) Match, PTO)
👉 Base Salary Bonus Full Benefits (Medical, Dental, Vision, 401(k) Match, PTO)
About Avantier Inc.
At Avantier, you won’t just “have a job”—you’ll work on real, cutting-edge technology used in aerospace, defense, and life sciences.
We are a global photonics company with 25 years of experience in custom optical design, engineering, and manufacturing. Our customers include world-class engineers, researchers, and high-tech companies.
About the Role
We are looking for a hands-on, detail-oriented Sales Operations Specialist to support our growing global business.
This role is not a traditional administrative position. You will work closely with sales, engineering, and global teams to support customer communication, order coordination, and day-to-day business operations.
This is an ideal opportunity for someone who enjoys working at the intersection of sales, operations, and customer coordination, and is comfortable taking ownership and getting things done.
Key Responsibilities
- Serve as a key point of contact for customers, supporting inquiries, quotations, and order follow-upsÂ
- Coordinate with internal teams (sales, engineering, production, logistics) to ensure smooth execution and timely deliveryÂ
- Support the sales process including RFQs, quotations, order tracking, and customer updatesÂ
- Communicate proactively with customers and production to resolve issues and maintain strong relationshipsÂ
- Assist with business development activities such as trade shows, client visits, and follow-upsÂ
- Support day-to-day office and operational tasks, including vendor coordination and procurementÂ
- Maintain accurate records of customer interactions, orders, and internal documentationÂ
- Identify issues proactively and help drive solutions in a fast-paced environmentÂ
Requirements
Must-Have:
- Self-motivated, proactive, and able to follow through on responsibilities independentlyÂ
- 3–7 years of experience in a B2B environment (manufacturing, industrial, or technology preferred)Â
- Experience in sales support, operations, or customer coordination rolesÂ
- Strong communication skills in both English and Mandarin ChineseÂ
- Ability to manage multiple tasks and priorities with strong attention to detailÂ
Nice to Have:
- Experience with RFQ, quotations, or order management processesÂ
- Background in optics, precision manufacturing, or technical productsÂ
- Experience working with international teams or cross-border coordinationÂ
- Familiarity with CRM or order management systemsÂ
Who This Role is NOT For
This role is not a fit for:
- Candidates looking for a purely administrative or assistant positionÂ
- Candidates without prior B2B or customer-facing experienceÂ
- Candidates who prefer highly structured roles without ownershipÂ
Compensation & Benefits
- Medical, Dental, Vision, Life InsuranceÂ
- 401(k) with company matchÂ
- Paid time offÂ
Location
Bay Area, California (Hybrid)
Work Schedule
Full-time | Monday–Friday | 8:00 AM – 5:00 PM PST
Flexible work from home options available.
Salary : $85,000 - $105,000