What are the responsibilities and job description for the Content Moderator position at Avanciers Inc.?
Avanciers is seeking a highly skilled Content Moderator for an exciting opportunity with one of our Fortune 500 clients, based in Austin, TX.
Role: Content Moderator/ Ad Certification specialist
Location: Austin, TX 78753
Employment Type: Contract-to-hire
Shift timing: 7-5PM CST/ 8-6PM CST
Job Description
We are looking for an experienced Ad Certification specialist to help us ensure the highest standards of advertising across the platform. We're looking for critical thinkers who would like to play a key role in a fast-paced environment. This position requires a self-motivated, incredibly detail-oriented Individual able to navigate grey areas effectively.
Description
- Ensure logical and meaningful review of Ad/URL content. Deliver high-quality content review consistently and accurately.
- Think both quantitatively and qualitatively to evaluate and address unusual, harmful, or sensitive content. Identify and report issues, patterns, and trends on the platform.
- Oversee policy enforcement for an assigned platform to ensure compliance processes and procedures are integrated and aligned with business processes.
- Conduct UATs, report bugs and enhancement requests for existing and upcoming policy enforcement tools.
- Communicate and collaborate effectively with teammates and cross-functional teams across time-zones.
- Work independently to effectively prioritize and manage your time. Learn and use various internal tools to review and moderate content on the platform.
- Inform appropriate Management about issues that may involve policy violations or potential liability. Assist Management to implement adequate controls and ad review processes.
- Ensure escalations have all information needed and reach the proper audience so actions can be taken.
Key Qualifications
- Incredibly detail-oriented and able to navigate grey areas effectively.
- Comfortable and adaptable in a fast-paced and informal environment.
- News addict, informed about pop-culture, slangs, controversial and current events.
- Strong verbal, writing communication, organization and time management skills required.
- Knowledge of concepts, practices and procedures of advertising and ad content review is a plus.
- Familiarity with Apple products and services, especially MacOS, iOS.
- Proven ability complete repetitive tasks for extended periods.
- Able to manage exposure to unusual, sensitive content.
- Flexibility to work shifts incl. weekends in turns.
- Bachelor's degree preferred.