What are the responsibilities and job description for the IT Business Analyst position at Avacend, Inc.?
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Requirement Elicitation & Analysis: Lead workshops, interviews, and focus groups with cross-functional stakeholders to extract, analyze, and prioritize complex business requirements.
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Documentation & Design: Translate high-level business requirements into detailed functional specifications, user stories, use cases, workflow diagrams, and data models. Participate heavily in system design sessions to ensure technical solutions align with business goals.
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Project Planning & Implementation: Partner with Project Managers and Technical Leads to define project scope, objectives, and deliverables. Coordinate and participate in the deployment, data migration, and rollout of new or enhanced applications.
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Testing & Quality Assurance: Define User Acceptance Testing (UAT) strategies, write comprehensive test scenarios, and coordinate with business users to ensure deliverables meet validation criteria and quality standards.
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User Support & Enablement: Serve as a subject matter expert (SME) for core functional business tools. Develop training materials, conduct user training sessions, and provide advanced Tier-2/Tier-3 support to resolve complex functional system issues.
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Process Improvement: Continuously evaluate existing business processes and system workflows to identify bottlenecks, proposing innovative, automated, or optimized solutions.
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Advanced Analytical Thinking: Proven ability to synthesize complex, ambiguous data from multiple sources into clear, structured requirements.
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Technical Literacy: Strong understanding of the Software Development Life Cycle (SDLC) models (Agile/Scrum, Waterfall) and familiarity with data tools (e.g., SQL queries, data mapping tools, or reporting dashboards).
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Stakeholder Management: Exceptional communication, negotiation, and relationship-building skills, with a track record of successfully managing expectations across diverse user groups and leadership levels.
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Tools: Proficiency with business analysis and project tracking tools (e.g., Jira, Confluence, Miro, Clickup, Figma, or equivalent).
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Professional certification such as Certified Business Analysis Professional (CBAP) or PMI-PBA.
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Experience leading Agile scrum teams or acting as a proxy Product Owner.
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Skill: |
Required / Desired |
Amount |
of Experience |
|
Requirements Management: Elicitation workshops, user stories, use case development, and BRD/FRD writing. |
Required |
5 |
Years |
|
SDLC Methodologies: Agile, Scrum, and Waterfall frameworks. |
Required |
5 |
Years |
|
Data & Technical Literacy: Basic SQL queries, data mapping, and system integration analysis. |
Required |
5 |
Years |
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Stakeholder Management: Facilitation, negotiation, conflict resolution, and cross-functional collaboration. |
Required |
5 |
Years |
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User Enablement: Technical writing, end-user training, and Tier-2/3 application support. |
Required |
5 |
Years |
|
UI/UX & Prototyping: Figma (wireframing/mockups), user interface design principles, and user journey mapping. |
Required |
5 |
Years |
|
AI & Productivity Tools: AI-assisted documentation, prompt engineering for requirement generation, and automated note-taking tools. |
Required |
5 |
Years |
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Testing & QA: User Acceptance Testing (UAT) coordination, test script design, and defect tracking |
Salary : $40 - $45