What are the responsibilities and job description for the Automotive Service Advisor position at Automotion?
About us
Automotion has been under new ownership and management team for a few years now. We are a multifaceted auto shop, specializing in exotic vehicles to include Bentley, Ferrari, Maserati and Alfa Romero. We also service a wide variety of European, Asian and Domestic brands. Performing factory specified services , maintenance, repairs, tires and alignments. We are looking for additions to our team. Come in to apply today!.
Our work environment includes:
- Modern office setting
- Family feel
- Growth opportunities
- Casual work attire
- On-the-job training
- Relaxed atmosphere
## Job Summary As a Service Advisor, you will be responsible for providing exceptional customer service and acting as a liaison between customers and the automotive service department. Your role will involve recommending services, explaining repairs, and ensuring customer satisfaction. ## Duties - Communicate with customers to determine vehicle issues and maintenance needs - Provide detailed explanations of recommended services and repairs - Schedule service appointments and follow up with customers on the status of their vehicles - Coordinate with service technicians to ensure timely completion of repairs - Upsell additional services or products as needed - Maintain accurate records of customer interactions and transactions ## Skills - Strong mechanical knowledge to effectively align customer needs with appropriate services - Proficiency in services like oil changes, automotive diagnostics, tire services, and vehicle maintenance - Sales skills to promote additional services and products - Ability to work collaboratively with mechanics and service technicians to ensure accurate information is conveyed to customers This position offers an exciting opportunity for individuals with a passion for automotive repair and exceptional customer service skills.
Job Type: Full-time
Pay: $22.00 - $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $22 - $28