What are the responsibilities and job description for the Service BDC Manager position at AutoFair Automotive Group?
AutoFair Subaru is now seeking a Service Department Business Development Manager in the Northern Massachusetts area to join our team. Do you currently work for a company that does not appreciate your opinions? Do you wish you worked for a company that will give you the tools to succeed? Do you want to grow with an organization? Do you have a burning desire to lead a team to success? Are you high energy and love to talk on the phone? Do you enjoy training a team to work efficiently and effectively? Are you passionate about helping customers? Well, look no further and apply with us today!
Benefits:
- Aggressive & Rewarding Compensation Package
- Medical, Dental, Vision, Life and Disability
- 401 K Plan with company match
- Paid vacation
- Growth opportunities
- Paid Training
- Team based environment
- Employee vehicle purchase plans
- Long term job security
- Health and wellness
- Flexible Work Schedule
- Discounts on products and services
Responsibilities:
- Assist all customers that need vehicle service
- Set all service appointments
- Follow up with customers that have not serviced in some time
- Participate in team and process development sessions keeping positive relationships with teammates, sales teams and dealership management.
- Develop, motivate, coach and lead team to success with positive reinforcement.
- Utilize CRM tracking system daily.
- Answer customer calls and establish follows-up with sales appointments.
- Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
- Provide customers with initial product information and direct them to the appropriate dealership resources.
- Present initial financing options based on customer needs.
- Follow up with leads that are not ready to make an appointment or no-show.
Requirements:
- At least one previous role based in business development
- Dealership experience is a must
- Excellent teammate with collaborative attitude and eagerness to improve
- Prompt and courteous demeanor
- Leadership skills are a must
- Positive and hardworking personality
- Strong computer skills
AutoFair Automotive Group is a rapidly-expanding dealer group with excellent opportunities for career growth. We are committed to providing our customers with an unmatched ownership experience through outstanding customer service and enduring relationships with the people we serve. For these reasons, we are dedicated to finding people who are passionate, motivated, and ambitious to join our team. 01850,01851,08152,01824,01876,01826,01863,03103
AutoFair Automotive Group offers opportunities with the following brands:
Ford - Honda - Hyundai - Genesis - Subaru - Toyota - Volkswagen
AutoFair Automotive Group maintains a strong policy of equal employment opportunities for all associates and applicants of employment. We hire, train, promote and compensate on the basis of personal and professional competence and potential for advancement without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $65,000 - $90,000