What are the responsibilities and job description for the Automotive Service Advisor/Manager position at Auto Quality?
AUTOMOTIVE SERVICE ADVISORSales Driven Customer Focused Monday–Friday
Auto Quality Sales & Service is looking for an A-Player Service Advisor to join our team.
This is not just a service writer position. We need someone who is excellent at sales, AMAZING with customers, confident, professional, and driven to succeed.
This is not a job that you can coast through the day.
This role is extremely important to our business. Your primary responsibility is to professionally present and sell the repairs and services recommended by our technicians while helping customers feel comfortable and confident about the money they are investing in their vehicle.
We want our customers to understand the value behind their repairs — not feel pressured into them.
WHAT WE’RE LOOKING FOR
- Strong sales ability and confidence asking for the sale
- Exceptional customer service
- Ability to build trust quickly
- Comfortable discussing repair costs and recommendations
- Professional communication by phone, text, and in person
- Organized and able to manage a busy shop
- Positive, dependable, and motivated
- Team player who takes ownership and wants to succeed
Sales and outstanding customer service are must-haves for this position.
WHAT YOU’LL DO
- Review technician inspections and recommendations
- Present estimates and recommended repairs to customers
- Sell maintenance and repair services
- Explain repairs clearly and professionally
- Obtain customer authorization
- Keep customers updated throughout the repair process
- Work closely with technicians to keep jobs moving
- Follow up on declined repairs and future maintenance
WHY YOU’LL LIKE WORKING HERE
- Monday–Friday work week
- No weekends!!
- 8 Paid Holidays
- 10 Days PTO The First Year
- 15 Days PTO After 2 Years
- 3% IRA Company Match
- Company-Paid Training
- Strong technician team you can confidently stand behind
- Supportive team that wants you to succeed
- Commission based pay(increased pay if Bilingual)
We are a family-owned and operated automotive repair shop with 30 years in business, and we take pride in treating our customers the right way.
If you love sales, enjoy working with people, know how to build trust, and want to be part of a strong team, we want to hear from you.
Currently employed? Your inquiry will be kept confidential.
Pay: $60,573.80 - $100,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $60,574 - $100,000