Join Our Front Office Team as a Receptionist! – Speedway Auto Auction | Concord, NC

Who We Are (And Why You'll Love It Here!)

Welcome to Speedway Auto Auction, where professionalism meets high-energy excitement! We're the premier dealer-only auto auction serving the greater Charlotte, NC area and beyond. What we've built here is something special, and we're genuinely proud of it. Located at 224 Highway 49 South, Concord, NC 28025, we showcase hundreds of vehicles through our lanes every Tuesday starting at 1:00 PM!

We're not just about moving cars, we're about creating a workplace where employees are excited to start each day. Our motto captures it perfectly: "Service Is What We Do Best!"

What Makes This Role Special

As our Receptionist, you'll be the welcoming face and voice of Speedway Auto Auction! You're not just answering phones, you're creating the first impression for our dealers and customers while keeping our front office running smoothly. Every interaction you have sets the tone for our business. If you love helping people, enjoy being at the center of the action, and thrive in a fast-paced environment, this is your chance to be an essential part of our team!

Your Day-to-Day Adventures

• Greet walk-in customers with a smile, ensuring they receive prompt, efficient, and courteous attention
• Answer incoming calls and serve as the first point of contact for our company
• Process payments and handle transactions professionally and accurately
• Complete documentation and data entry to facilitate the auction process
• Effectively communicate with clients, answering questions and resolving issues, escalating when necessary
• Maintain confidentiality when processing sensitive information
• Follow departmental policies and procedures while supporting office operations
• Maintain a professional appearance and keep the front office organized and welcoming

What We're Looking For (The Must-Haves)

• High school diploma or GED
• Proven work experience in an office clerical role
• 2 years of customer service experience
• Strong computer skills and proficiency with Microsoft Office
• Legal authorization to work in the U.S. and ability to pass our background check and drug screening
• Excellent organizational skills and keen attention to detail
• Ability to work effectively in a fast-paced team environment
• Strong time management and task prioritization abilities
• Professional communication skills and a friendly demeanor

The Good Stuff (AKA Your Compensation & Perks!)

• Competitive hourly wage based on experience and qualifications

Benefits That Actually Matter:

• 401(k) retirement plan with company matching (because future you will thank us!)
• Health, dental, and vision insurance (we've got you covered)
• Health Savings Account (HSA) for those unexpected moments
• Life and disability insurance for peace of mind
• Employee assistance program (we're here for you beyond work too)
• Paid time off (because everyone needs a break!)
• Real opportunities to grow and advance your career 

The Details

• Schedule: Day shift, Monday - Friday, with Tuesday auction day support (weekends are yours!)
• Location: 224 Highway 49 South, Concord, NC 28025
• Environment: Professional front office in a busy auction facility
• Style: Full-time, permanent position where you can really build something

Ready to Join Our Team?

We can't wait to meet you and show you why our team loves the energy, professionalism, and supportive atmosphere we offer. Apply today and let's get this conversation started!