What are the responsibilities and job description for the Receptionist position at DOCS Dermatology Group?
Company Overview
At Dermatologists of Central States (DOCS), we are not just one of the largest dermatology practices in the nation; we are a dedicated community passionate about skin health! With more than 200 providers across 20 practice brands and 100 locations in 10 states, we’ve been transforming the lives of our patients for more than 40 years. Our mission is clear: to prioritize our patients with outstanding medical, surgical, and cosmetic dermatology services, all delivered in a friendly, convenient, and compassionate environment.
Location
Metrolina Dermatology- Cotswold 330 Billingsley Rd Suite 205 Charlotte, NC 28211
Summary
Medical Receptionists directly interact with patients collecting and providing information concerning the patients’ medical care. Receptionists also work closely with other staff to ensure effective communication.
Job Responsibilities
At Dermatologists of Central States (DOCS), we are not just one of the largest dermatology practices in the nation; we are a dedicated community passionate about skin health! With more than 200 providers across 20 practice brands and 100 locations in 10 states, we’ve been transforming the lives of our patients for more than 40 years. Our mission is clear: to prioritize our patients with outstanding medical, surgical, and cosmetic dermatology services, all delivered in a friendly, convenient, and compassionate environment.
Location
Metrolina Dermatology- Cotswold 330 Billingsley Rd Suite 205 Charlotte, NC 28211
Summary
Medical Receptionists directly interact with patients collecting and providing information concerning the patients’ medical care. Receptionists also work closely with other staff to ensure effective communication.
Job Responsibilities
- Answering multi-line phones
- Greeting patients and vendors
- Signing patients in and out, obtaining insurance information and any other necessary data
- Data entry into EHR systems.
- Scheduling appointments on the phone and at checkout desks
- Collecting outstanding balances and copays
- Providing patients with support and guidance as needed
- Maintaining safe, secure and healthy work environment by establishing and following standards and procedures.
- Our benefits package includes medical, dental, and vision insurance, 401k matching, company paid life insurance, employee assistance program, and paid time off.
- High School diploma or equivalent certificate
- Prior experience with medical terminology is a plus
- Ability to learn related center tasks and be of assistance to management and physicians
- Self-motivated to achieve the highest patient care and customer service standards
