What are the responsibilities and job description for the Remote Scheduler position at Au Natural Organics?
We are seeking a highly organized, detail-oriented Remote Scheduler to coordinate appointments, manage calendars, and support daily operations for our organic care company. This role ensures customers, clients, or wellness practitioners receive timely scheduling support while upholding our brand’s commitment to natural living, holistic wellness, and exceptional care.The ideal candidate is professional, reliable, tech-savvy, and passionate about organic, eco-friendly, or holistic care products and services.ResponsibilitiesManage daily scheduling for clients, practitioners, service teams, or customer appointments.Coordinate availability, cancellations, and rescheduling promptly.Maintain accurate calendars and optimize time slots for efficiency.Send appointment confirmations, reminders, and follow-ups.Assist customers with scheduling questions via email, chat, or phone.Provide information on organic care services, wellness sessions, or product-related appointments.Handle appointment-related concerns with professionalism and empathy.Update internal systems with appointment notes, customer preferences, and service details.Organize digital files, appointment logs, and communication records.Support customer intake forms, questionnaires, or product consultations.Coordinate between customers and care specialists, providers, or sales teams.Communicate scheduling changes promptly to customers and staff.Collaborate with service teams to ensure availability and workload balance.Relay customer needs or concerns to appropriate internal departments.Track and organize service availability, capacity, and provider schedules Skills & QualificationsStrong communication skills (written and verbal)Excellent time-management and organizational abilitiesExperience with scheduling, calendar management, or virtual assistanceAbility to multitask and handle fast-paced, customer-facing tasksComfortable with technology and online scheduling platformsHigh accuracy and attention to detailAbility to work independently and manage remote workflowsFamiliarity with customer service tools such as Zendesk, HubSpot, Gorgias, or FreshdeskKnowledge of appointment-based service environmentsUnderstanding of organic principles, natural ingredient safety, or wellness practices
Salary : $17 - $22