What are the responsibilities and job description for the Remote Application Support Specialist position at Au Natural Organics?
We are seeking active Remote Application Support Specialist provides technical assistance to users of web and mobile applications, ensuring smooth operation and quick resolution of issues.Key Responsibilities • Support users via chat, email, or support tickets • Troubleshoot application and access-related issues • Maintain accurate records of support interactions • Provide guidance on application features and usage • Escalate unresolved issues when necessaryQualifications • Knowledge of web or mobile applications • Strong customer service and communication skills • Ability to multitask and work remotely • Prior support experience preferredBenefits • Competitive pay • Remote-first work environment • Paid training • Growth and advancement opportunities
Salary : $29 - $31