What are the responsibilities and job description for the IT Specialist position at Au Natural Organics?
We are seeking a skilled and reliable IT Specialist to support the technology infrastructure of our organic care company. The ideal candidate will ensure smooth operation of IT systems, support staff with technical issues, maintain data security, and help implement technology solutions that support sustainable and efficient business operations.ResponsibilitiesProvide technical support to employees (hardware, software, network issues)Maintain and troubleshoot computers, printers, and peripheral devicesManage user accounts, system access, and permissionsMonitor and maintain network performance and system reliabilityInstall, configure, and update software and operating systemsEnsure data security, backups, and compliance with company policiesSupport cloud-based tools, email systems, and collaboration platformsAssist with IT documentation, procedures, and system improvementsCoordinate with vendors and service providers as neededRequirementsProven experience as an IT Specialist or similar roleStrong troubleshooting and problem-solving skillsKnowledge of operating systems (Windows, macOS)Understanding of networking fundamentalsFamiliarity with cybersecurity best practicesAbility to communicate technical issues clearly to non-technical staff