Regional Property Supervisor (WV & E. KY)

Company Overview

AU Management, LLC is the property management division of AU Associates, Inc., specializing in financing, developing, and managing multi-family historic and new construction properties primarily across Kentucky and West Virginia. We are dedicated to providing quality housing solutions and fostering vibrant communities through expert property management.

Job Summary

We are seeking an energetic and detail-oriented Regional Property Supervisor to oversee property operations across West Virginia and Eastern Kentucky. This vital leadership role involves managing multiple property sites, ensuring compliance with regulations, maintaining high customer service standards, and leading a team of property staff. The ideal candidate will bring strong administrative skills, a proactive approach to problem-solving, and a passion for delivering exceptional resident experiences.

Duties

• Oversee daily operations of multiple residential properties within the assigned region, ensuring smooth management and compliance with all applicable laws and regulations.
• Lead, train, and motivate property staff to achieve operational excellence and foster a positive team environment.
• Manage lease or rental agreement processes, including tenant screening, lease signing, renewals, and move-outs.
• Utilize property management tools such as OneSite to track occupancy data, financials, maintenance requests, and reporting.
• Ensure adherence to Fair Housing regulations, Section 8 guidelines, LIHTC requirements, and other federal/state housing policies.
• Coordinate property maintenance activities to ensure facilities are well-maintained and compliant with safety standards.
• Handle communication with residents, vendors, contractors, and stakeholders to resolve issues promptly and professionally.
• Assist with budgeting processes by monitoring expenses and optimizing operational costs while upselling amenities or services when appropriate.
• Maintain accurate records through data entry, filing systems, and comprehensive documentation of contracts and legal documents.
• Manage conflict resolution effectively by applying conflict management techniques to address tenant concerns or disputes.

Qualifications

• Proven experience in property management or real estate administrative roles; experience with property management companies preferred.
• Strong knowledge of landlord-tenant law, Fair Housing regulations, Section 8 programs, LIHTC compliance, and related legal frameworks.
• Proficiency in property management software such as Yardi, OneSite, Office Suite (Microsoft Office), CRM tools, and CMMS systems.
• Excellent customer service skills with a professional phone etiquette; ability to communicate clearly with diverse audiences.
• Demonstrated team management abilities including training, motivating staff, conflict resolution, and performance oversight.
• Experience in leasing or rental agreement management along with sales skills for upselling services or amenities.
• Ability to handle budgeting tasks effectively while maintaining high standards of property upkeep.
• Strong organizational skills including data entry accuracy, filing efficiency, and record keeping compliance.
• Knowledge of facilities management practices related to property maintenance and safety standards.

Join us as a Regional Property Supervisor if you're ready to lead dynamic teams across multiple communities while making a meaningful impact on residents’ lives! We value proactive leaders who thrive in fast-paced environments dedicated to excellence in affordable housing management.

Pay: $58,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $58,000 - $60,000