Desktop Field Agent

Desktop Field Agent (Contract Role – Brooklyn/Queens)

We are seeking a reliable and detail-oriented Desktop Field Agent for a contract assignment supporting offices across Brooklyn and Queens. This role requires someone who can handle IT equipment logistics, on-site setup, and basic desktop support while providing excellent service to end users.

Responsibilities:

• Pick up, transport, and deliver IT equipment between multiple office locations.
• Set up, configure, and install desktops, laptops, printers, and other hardware on-site.
• Assist with basic software installations and connectivity to networks and systems.
• Troubleshoot and resolve simple hardware or connectivity issues during setups.
• Maintain accurate tracking of equipment movement and setup completion.
• Collaborate with the IT support team to ensure smooth deployment of technology.

Requirements:

• Previous experience in desktop support, field services, or IT hardware setup preferred.
• Must have a valid driver’s license and reliable personal vehicle (mileage reimbursed).
• Ability to lift and transport computer equipment as needed.
• Strong problem-solving skills, attention to detail, and customer service mindset.
• Flexibility to travel between sites in Brooklyn and Queens daily.

Details:

• Contract role with potential for extension.
• Work involves daily travel between locations (car required).
• Start date: ASAP.