What are the responsibilities and job description for the INSIDE SERVICE TECHNICIAN position at Atlas Machine And Supply?
Atlas Machine & Supply, Inc. is seeking a Service Technician for our Cincinnati, Ohio location. This role involves a diverse set of technical skills, including the inspection, testing, adjustment, and repair of mechanical and electrical components in air compressors and pump systems used in commercial and industrial environments.
All work will be performed onsite at our facility in Cincinnati and on the job training and external training programs are available and will be provided to support job growth and skill improvements.
Company Culture and Values
Here at Atlas, we believe that every individual should take full ownership and show respect to all employees, regardless of department or reporting structure. This core value is something we uphold every day.
Below are the key principles we stand by.
- Cover and Move (Teamwork and Support): We seek candidates who thrive in a collaborative environment, supporting their team to achieve shared goals and overcome challenges together.
- Simple (Clarity and Communication): Candidates should value clear, straightforward communication, ensuring everyone understands their role to maintain efficiency and avoid confusion.
- Prioritize and Execute (Efficiency and Focus): We look for individuals who can prioritize tasks effectively, focusing on the most critical issues to make the best use of time and resources.
- Decentralized Command (Empowerment and Trust): Ideal candidates take ownership of their responsibilities, make informed decisions independently, and align their efforts with the company’s mission while fostering innovation and accountability.
ESSENTIAL RESPONSIBILITIES:
- Inspect returned and in-house equipment for damage, wear, and operational issues.
- Diagnose and repair mechanical and electrical problems on air compressors, dryers, and related equipment.
- Remove, repair, and assist with installation of major components, including motors and airends.
- Use hand tools, power tools, and diagnostic equipment to complete repairs and maintenance.
- Operate and test equipment after repair to verify proper performance and functionality.
- Power up units, interpret system alerts, and troubleshoot maintenance or operational issues. Wire equipment as needed for testing and operational verification.
- Document inspection findings, repairs completed, and operational performance results.
- Prepare equipment for rental or customer delivery by ensuring all components are installed and functioning properly.
- Inspect units for cleanliness, leaks, and safe operation prior to release.
- Follow work orders, service procedures, checklists, and complete all required service documentation.
- Complete service reports (FSRs), job safety analyses (JSAs), and other required documentation
- Assist field technicians as needed and provide support to other departments as needed
- Move, stage, load, and unload equipment and parts while assisting with shipping and receiving activities, including pulling parts, loading trucks, uncrating new equipment, and properly disposing of packaging materials. Operate material handling equipment such as forklifts and hand trucks to safely transport equipment and materials.
- Follow all safety policies and procedures implemented by Atlas.
- Maintain a clean, safe, and organized work area by removing debris, eliminating trip hazards, and following company housekeeping standards.
- Perform other duties as assigned
R REQUIREMENTS:
- High school diploma or equivalent required
- Candidates should have strong mechanical aptitude and a minimum of 3 years of related experience, such as generator mechanic, diesel engine mechanic, or large refrigeration system experience
- Basic electrical knowledge is required
- Must possess strong verbal, written, interpersonal, analytical, and problem-solving skills, along with above-average computer skills, including working knowledge of Microsoft Word and Excel
- Candidates must be able to work independently with minimal supervision and maintain flexibility in their work schedule
- This position requires the ability to lift up to 70 pounds and perform physical tasks including bending, stooping, twisting, and standing for extended periods of time while working in varying climate conditions
BENEFITS:
- 401(k) Retirement plan with a company match
- Health, Dental, and Vision insurance (coverage begins on your first day!)
- Company-paid life insurance, short/long-term disability insurance
- Employee assistance program
- Flexible spending account
- Paid time off
- Parental leave
- 9 paid holidays
It is Atlas’ Policy to employ qualified people to perform the many tasks necessary in operating our Company. An integral part of this Policy is to provide equal employment opportunity for all persons regarding recruiting, hiring, benefits, compensation, training, promotions, terminations of employment, and company sponsored social and recreational activities without discrimination because of race, color, religion, sex, national origin, age, physical or mental disability, or veteran status.
It is also the Policy of Atlas to maintain a work environment that is free of harassment of any kind. Our company does not and will not tolerate any employee unlawfully harassing another employee, for example, by addressing or referring to another employee in racially, religiously, or sexually derogatory terms.
Salary : $25 - $35