What are the responsibilities and job description for the Host/Hostess position at Atlanta Athletic Club?
Atlanta Athletic Club's (AAC) outstanding reputation is based on its unyielding passion for excellence in the quality of services and experiences we offer. We are proud to provide a working environment that embodies our Core Values of Elevating Experiences, Embracing Relationships, Serving "Our Club", Inspiring Discovery, and Growing Stronger. Host/Hostess – Full Time
Skills
Join AAC as a Host/Hostess and become an integral part of a team dedicated to delivering exceptional service to our members and their guests. We are looking for individuals with strong communication skills, a positive attitude, and a commitment to excellence. If you’re a motivated team player who enjoys interacting with people and takes pride in providing outstanding customer service, we’d love to hear from you! Essential Job Functions:
Skills
Join AAC as a Host/Hostess and become an integral part of a team dedicated to delivering exceptional service to our members and their guests. We are looking for individuals with strong communication skills, a positive attitude, and a commitment to excellence. If you’re a motivated team player who enjoys interacting with people and takes pride in providing outstanding customer service, we’d love to hear from you! Essential Job Functions:
- Uphold the purpose and core values of Atlanta Athletic Club through exceptional service
- Conduct a walk-through of the dining room to identify any defects and ensure seating arrangements are properly organized
- Review the reservation list and make any necessary follow-up calls
- Clean and inspect menus to ensure they are prepared and ready for the shift
- Print the nightly specials inserts for the menus
- Collaborate with the Manager on Duty to create the server floor plan
- Participate in the staff lineup meeting.
- Greet members promptly, assisting them to their designated table
- Notify the server in each section when a guest has been seated at their table
- Circulate the dining room to assist during slower podium times, offering support with food delivery, beverage service, clearing tables, and any additional tasks to assist servers
- Perform additional duties as assigned by Supervisor or Manager
- Must be able to stand for 4-6 hours
- Available to work nights, weekends and holidays
- Maintain a positive attitude and be ready to collaborate effectively with others
- Demonstrate a willingness to grow as a hospitality expert by actively participating in our training program
- Three different UHC Medical Plans available
- Dental Insurance & Vision Insurance
- Employer Paid Life Insurance of 1.5 times annual salary
- Long Term Disability (Employer paid after 2 years)
- Paid time off (PTO)
- Employee Assistance Program
- Flexible Spending and Dependent Care Accounts
- Voluntary Life and AD&D for team member, spouse and children
- Voluntary Short-Term disability, Critical Illness, and Accident
- 401k enrollment on first day of employment if qualified
- 401k employer contribution (4%) after one year if qualified
- Holiday pay at 1.5 times regular rate on Easter, Memorial Day, July 4, Labor Day, and Thanksgiving
- Complimentary meals are provided in our team member dining room while on duty
- Team member appreciation and recognition events