Human Services Specialist IV- Trauma Intake (6521)

Human Services Specialist IV (Bilingual – English/Spanish)

Employer of Record: SQN Systems

Assignment Location: Montgomery County Department of Health and Human Services (DHHS) – Behavioral Health and Crisis Services (BHCS), Trauma Services

Sourced By: ATHENA Consulting

Location: 1301 Piccard Drive, 4th Floor, Rockville, MD 20850

Employment Type: Full-Time

Hours: 40 hours per week

Assignment Period: December 17, 2025 – June 30, 2026

Telework Eligible: Yes

Overtime Eligible: No

Position Overview

ATHENA Consulting is sourcing qualified candidates for an assignment with Montgomery County’s Department of Health and Human Services (DHHS), Behavioral Health and Crisis Services (BHCS) – Trauma Services program.

The selected candidate will be employed by SQN Systems and assigned to DHHS under a subcontracting partnership.

All payroll, benefits, and employment-related matters will be administered by SQN Systems.

This role provides trauma-informed intake, assessment, and bilingual case management services to individuals impacted by trauma, mental health challenges, substance use, and involvement in the criminal justice system.

Essential Duties And Responsibilities

Intake & Assessment

• Obtain client-specific information including trauma history, mental health/substance use concerns, and eligibility factors
• Conduct initial and follow-up assessments in both English and Spanish
• Determine program eligibility and provide referrals
  
  

Case Management

• Provide bilingual information, guidance, and direct linkage to community programs, services, and benefits
• Collaborate with criminal justice providers
• Participate in case consultation meetings with internal and external partners
  
  

Documentation

• Maintain accurate and timely case records
• Prepare reports for supervisors and external entities, including court-related documentation when applicable
  
  

Department & Community Engagement

• Participate in supervision, department meetings, and required trainings
• Provide education and outreach to community agencies
• Assist with development of outreach materials and informational literature
  
  

Required Qualifications

• Bachelor’s degree from an accredited college or university
• Minimum one (1) year of experience in human services involving substantive client contact and service delivery
• Ability to work effectively across diverse cultures and reduce barriers to service
• Knowledge of trauma and victimization dynamics
• Bilingual English/Spanish (required)
  
  

Preferred Qualifications

• Degree in Psychology, Social Work, Sociology, Criminal Justice, or related field
• Experience within the Criminal Justice system
• Experience in trauma-informed care
• Equivalent combinations of education and experience may be considered
  
  

Additional Requirements

• Must pass CJS and CWS background checks
• Strong documentation and organizational skills
• Ability to collaborate with multidisciplinary teams
  
  

Physical Requirements

• Prolonged periods of sitting and computer work
• Standard work hours: Monday–Friday, 8:30 AM–5:00 PM (evenings/weekends may be required)
• Travel required
  
  

Compensation

Payment is issued weekly through SQN Systems via direct deposit.

Timekeeping is managed through SQN’s payroll system, iSolved.

Benefits Of Working For SQN Systems

PTO Policy

• Accrual: 3 weeks (120 hours) annually
• Usage: May be used once accrued time is available
• Annual Cap & Rollover: No rollover; balances reset annually
  
  

Recognized Unpaid Holidays (PTO Optional)

• New Year’s Day
• Martin Luther King Jr. Day
• Presidents’ Day
• Memorial Day
• Juneteenth
• Independence Day
• Labor Day
• Veterans Day
• Thanksgiving Day
• Christmas Day
  
  

Benefits Eligibility

• Benefits are effective Day 1 of employment
• Employees scheduled to work 30 or more hours per week are eligible
• Enrollment details, plan options, and costs are provided during onboarding
  
  

Medical & Additional Benefits

• Medical: United Healthcare
• Dental: SunLife
• Vision: Sun Life – VSP Choice Network
• Life & Disability: UNUM
• HRA & HSA: Clarity Benefit Solutions
  
  

Equal Opportunity Statement

SQN Systems is an Equal Opportunity Employer and does not discriminate based on protected characteristics including race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status, marital status, or any other protected category.

Employment Disclosure

This position is sourced by ATHENA Consulting and employed by SQN Systems. The selected candidate will be assigned to DHHS under a subcontracting agreement.