What are the responsibilities and job description for the Human Services Specialist IV - Maternal and Child Health (7782) position at ATHENA Consulting?
Overview Of Athena
ATHENA Consulting is an award-winning staffing firm serving state and local governments. Our mission is to make lives better. We make our clients’ lives easier by partnering with them as a knowledgeable and reliable staffing provider, and we make our employees’ lives better by identifying and cultivating their talents and aligning them with meaningful public service opportunities. ATHENA values customer service, accountability, and operational excellence.
Position Title: Human Services Specialist IV (Case Worker – BBH Support)
Department: HHS Public Health Services – Maternal and Child Health (PHS-MCH)
Location: 8630 Fenton Street, 10th Floor, Silver Spring, MD 20910
Schedule: Monday–Friday, 8:30 AM – 5:00 PM
Hours: 40 hours per week
Work Environment
End Date: June 30, 2026
Position Summary
ATHENA Consulting is recruiting for a Human Services Specialist IV to support the Maternal and Child Health (MCH) Bureau of Behavioral Health (BBH). This is a full-time (40 hours per week) position providing administrative support, client coordination, and outreach services. The position is based in Silver Spring, MD.
Essential Duties And Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Primary Duties Include
Supportive Team Environment
A professional, dedicated team committed to making your work and life better.
Health and Wellness Coverage
New Year’s Day
Dr. Martin Luther King Jr. Day
Presidents’ Day
Memorial Day
Juneteenth
Independence Day
Labor Day
Veterans Day
Thanksgiving Day
Christmas Day
Tools and Resources
This job posting describes the general nature and level of work expected. It is not an exhaustive list of duties or requirements. Reasonable accommodations may be available upon request.
Employment with ATHENA Consulting LLC is at-will and may be terminated by either party at any time.
ATHENA Consulting LLC is an Equal Opportunity Employer and does not discriminate based on protected characteristics including race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status, marital status, or any other protected category.
ATHENA Consulting is an award-winning staffing firm serving state and local governments. Our mission is to make lives better. We make our clients’ lives easier by partnering with them as a knowledgeable and reliable staffing provider, and we make our employees’ lives better by identifying and cultivating their talents and aligning them with meaningful public service opportunities. ATHENA values customer service, accountability, and operational excellence.
Position Title: Human Services Specialist IV (Case Worker – BBH Support)
Department: HHS Public Health Services – Maternal and Child Health (PHS-MCH)
Location: 8630 Fenton Street, 10th Floor, Silver Spring, MD 20910
Schedule: Monday–Friday, 8:30 AM – 5:00 PM
Hours: 40 hours per week
Work Environment
- Travel: Yes
- Onsite/Telework: Onsite
- Hourly Rate: $26.00 per hour
- Overtime: Not eligible
- Payment Schedule: Weekly via ATHENA’s timekeeping system (Paycom), through direct deposit
End Date: June 30, 2026
Position Summary
ATHENA Consulting is recruiting for a Human Services Specialist IV to support the Maternal and Child Health (MCH) Bureau of Behavioral Health (BBH). This is a full-time (40 hours per week) position providing administrative support, client coordination, and outreach services. The position is based in Silver Spring, MD.
Essential Duties And Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Primary Duties Include
- Enter client applications accurately into the BBH database and Excel tracking spreadsheets
- Input client demographic information into the MCH logbook, database, and Electronic Health Record (EHR)
- Maintain accurate and up-to-date client records in accordance with agency policies and confidentiality standards
- Prepare and submit Urgent Referrals for supervisor review and follow-up
- Provide information at WIC offices and other provider locations
- Schedule client appointments and provide follow-up communication as needed
- Provide health education to clients via phone and in-person interactions
- Provide program information and make referrals to community partners
- Assemble and prepare BBH program materials and documentation
- Support administrative and team operations as needed
- Highschool Diploma
- Minimum of two (2) years of experience in a healthcare, social services, public health, or maternal/child health setting
- Experience with Microsoft Office applications, including Word, Excel, and PowerPoint
- Ability to prioritize, plan, and manage multiple tasks and competing demands
- Prolonged periods of sitting and computer work
- Standard work hours: Monday–Friday, 8:30 AM–5:00 PM (evenings/weekends may be required)
- Travel required
- Strive to be the best in their field
- Represent ATHENA with professionalism
- Solve problems proactively
- Be accountable and follow through on commitments
- Understand client needs and deliver exceptional service
- Work effectively with diverse, mission-driven teams
Supportive Team Environment
A professional, dedicated team committed to making your work and life better.
Health and Wellness Coverage
- Cigna medical, dental, and vision insurance (eligible after 60 days)
- Long- and short-term disability insurance
- Life insurance
- Supplemental health insurance through LLH (via Recuro)
- Recuro virtual health services (free to all employees)
- Pet insurance
- 401(k) with a generous employer match (eligible to contribute on the 1st of the month after 4 months of employment)
- Paid weekly every Friday
- Medical and dependent flexible spending accounts
- 15 days of PTO per year, accrued weekly starting your first day
- PTO covers vacation, sick leave, and holidays
New Year’s Day
Dr. Martin Luther King Jr. Day
Presidents’ Day
Memorial Day
Juneteenth
Independence Day
Labor Day
Veterans Day
Thanksgiving Day
Christmas Day
Tools and Resources
- Employee self-service HR portal
This job posting describes the general nature and level of work expected. It is not an exhaustive list of duties or requirements. Reasonable accommodations may be available upon request.
Employment with ATHENA Consulting LLC is at-will and may be terminated by either party at any time.
ATHENA Consulting LLC is an Equal Opportunity Employer and does not discriminate based on protected characteristics including race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status, marital status, or any other protected category.
Salary : $26