What are the responsibilities and job description for the HR Shared Services Representative II position at Ateeca Inc?
"#really_B"
Hello,
Greetings!!
We Are Hiring for HR Shared Services Representative II
Location: Pittsfield, Massachusetts
Hourly Pay Rate: $25.00 to $26.00
Duration: 03 Months
JOB DESCRIPTION:
The HR Shared Services Representative, within the HR Shared Services Team, responds to employee and manager inquiries for HR related matters, provides support for employee self-service tools, and provides accurate information about policies, processes, and programs to resolve employee inquiries and matters on a timely basis, while delivering exceptional customer service. This position provides day to day administrative support to the HR Business Partners.Works closely with other internal stakeholders and outside vendor contacts.
- Passion for delivering world-class customer service with focused attentiveness and responsiveness to customer needs
- Highly self-motivated individual with ability to work independently, think pro-actively, prioritize workload and manage multiple tasks requiring rigorous and meticulous attention to detail
- Acts proactively to achieve results and always strives to deliver more than is expected before being asked to.
- Excellent organizational skills and initiative to improve processes
- High integrity, sound judgement, and discretion regarding the handling of confidential and/or sensitive information
- Excellent interpersonal skills with a high degree of tact and diplomacy to diverse audiences
- Flexibility to handle changing work demands
- Maintain flexibility and a positive attitude toward innovation and change
- Positive and energetic team member. Possesses the drive to accomplish goals, meet deadlines and find solutions.
- Strong technical skills with proficiency in Microsoft based applications including Excel, Word, Outlook, Sharepoint, PowerPoint, Visio – with a willingness to learn and master other software programs as needed
- Administrative skills: Answer telephones, compile statistics, interview others, maintain filing system, maintain logs.
- Knowledge of and willingness to maximize HRIS solutions.
For Holiday Coverage, Travelers are REQUIRED to work TWO of the following:
Thanksgiving and Friday/weekend after
Christmas Eve/Christmas Day and Friday/weekend after
New Year Eve/New Year Day and Friday/weekend after
Submission Requirements
- Two years office experience in fast-paced setting, including independent decision-making, critical thinking, high level of customer service and attention to detail, required.
- Human Resources experience preferred.
- Experience using an automated Human Resource Information System (HRIS) is strongly preferred.
- Associate degree in Business or related field or an equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the job required. Bachelor’s degree preferred.
- Certification in CCP, CEBS, SHRM or HRCI, Project Management or Six Sigma, preferred
Job Type: Contract
Pay: $25.00 - $26.00 per hour
Expected hours: 40 per week
Work Location: In person
Salary : $25 - $26
