Vaccine Purchasing Act (VPA) Reporting Support clerk

ATA Services is looking to hire a Vaccine Purchasing Act (VPA) Reporting Support clerk. This job is part time and is in office, it is NOT remote.

Pay Rate: $25.00 per hour with weekly payStart Date: 4/6/2026End Date: 6/30/2026PT – approximately 20 hours per weekIn-office in Albuquerque The New Mexico Office of Superintendent of Insurance (OSI) administers reporting requirements under the Vaccine Purchasing Act (VPA), which requires health insurers and group health plans to annually report the number of insured children covered in New Mexico. The data collected through this process is used by the New Mexico Department of Health (DOH) to calculate each entity’s share of vaccine purchasing costs under the statewide vaccine purchasing program.

The VPA reporting cycle requires significant coordination with reporting entities, technical assistance during submissions, verification of reported data, and follow-up with organizations that fail to report or submit incomplete information. These activities require timely communication with reporters, research into reporting discrepancies, and coordination between OSI and DOH.

The contractor will provide administrative, research, and coordination support to assist OSI in managing the annual Vaccine Purchasing Act reporting process. The contractor will support communication with reporting entities, assist in addressing reporter inquiries, track reporting submissions, and coordinate follow-up activities to improve reporting compliance and data quality.

The contractor will work under the direction of OSI and coordinate with relevant OSI and DOH staff as necessary.

Customer Service and Reporter Support

The contractor shall assist with responding to inquiries from health insurers, group health plans, and reporting entities related to VPA reporting requirements.

Tasks may include: 

Monitoring designated VPA communication channels (email or other reporting communications)Responding to general questions regarding the reporting process, timelines, and submission requirementsDirecting complex policy or legal questions to appropriate OSI staffProviding clarification on reporting instructions and submission proceduresMaintaining professional communication with reporting entitiesResearch and Issue Resolution

The contractor shall assist OSI in researching reporting questions, discrepancies, and issues raised by reporters during the submission process.Tasks may include:Reviewing reported data within the VPA reporting systemConducting background research to verify reporter claims regarding data corrections or discrepanciesDocumenting issues related to reporting errors, data amendments, or submission concernsAssisting OSI staff in compiling information needed to evaluate reporting corrections or disputesMaintaining records of reporter communications and issue resolution activitiesReporting Compliance Monitoring and Follow-Up

The contractor shall assist OSI in monitoring reporting submissions and proactively following up with entities that have not completed required reporting.Tasks may include:Tracking submission status of required VPA reportsIdentifying non-reporting entities or incomplete submissionsConducting outreach to reporters who have not submitted required reports by established deadlinesSending reminders and follow-up communications regarding reporting requirementsMaintaining tracking logs of outreach and responses from reportersProject Coordination and Administrative SupportThe contractor shall provide general project coordination and administrative support related to the VPA reporting process.Tasks may include:

Coordinating communications between OSI staff and reporting entitiesAssisting in preparation of communication templates or informational materialsMaintaining organized records of reporting communications and documentationTracking open questions, data change requests, and follow-up itemsSupporting internal coordination between OSI and DOH related to VPA reporting issues

Qualifications

Experience providing administrative, coordination, or program support, preferably in a government, public health, insurance, or regulatory settingStrong written and verbal communication skills, with the ability to respond professionally to inquiries from external stakeholdersDemonstrated ability to track, organize, and manage multiple tasks, deadlines, and reporting requirements simultaneouslyExperience maintaining detailed records, tracking logs, or databases related to reporting, compliance, or customer service activitiesAbility to review data for accuracy, identify discrepancies, and document issues clearly and consistentlyProficiency with standard office software (e.g., email, spreadsheets, word processing tools, and document management systems)Ability to follow established procedures while exercising sound judgment when escalating complex or policy‑related questionsStrong attention to detail and commitment to data quality and completenessAbility to work independently on assigned tasks while collaborating effectively with OSI and DOH staffAvailability to work part‑time (approximately 20 hours per week) during the contract periodPreferred Qualifications

Experience supporting data collection, reporting cycles, or compliance monitoring initiativesFamiliarity with health insurance, group health plans, or health care reporting requirementsExperience providing technical assistance or customer support related to online reporting systems or annual submissionsPrior experience coordinating outreach, reminders, or follow‑up communications to improve reporting complianceKnowledge of or experience working with public sector agencies, particularly in health or insurance regulationStrong research skills, including the ability to verify information and support issue resolution

ATA Services, Inc., provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

ATA Services, Inc., expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

Compensation details: 25 Yearly Salary