What are the responsibilities and job description for the Import Coordinator position at Aston Carter?
Job Title: Import CoordinatorJob Description
As an Import Coordinator, you will interface with existing and potential customers to deliver inbound ocean (FCL and LCL), air import, and truck freight rate estimates upon request. You will utilize available systems, database subscriptions, carrier service guides, email communications, and internet research to develop the most efficient route and pricing for requested services. Your role will involve negotiating rates with carriers to ensure coverage of new and existing business, and delivering rate estimates to customers accurately and timely via system-generated quotes.
Responsibilities
This role is based onsite at corporate headquarters in an office environment.
Job Type & Location
This is a Contract to Hire position based out of Memphis, TN.
Pay And Benefits
The pay range for this position is $28.00 - $28.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
As an Import Coordinator, you will interface with existing and potential customers to deliver inbound ocean (FCL and LCL), air import, and truck freight rate estimates upon request. You will utilize available systems, database subscriptions, carrier service guides, email communications, and internet research to develop the most efficient route and pricing for requested services. Your role will involve negotiating rates with carriers to ensure coverage of new and existing business, and delivering rate estimates to customers accurately and timely via system-generated quotes.
Responsibilities
- Assist with onboarding new customers by collecting information to develop international booking SOPs, including special routing and bill of lading instructions.
- Coordinate international bookings between shippers and consignees on behalf of customers, ensuring compliance with SOPs and quotations.
- Maintain daily communication with overseas offices and logistics partners.
- Research pricing and transportation document discrepancies and report findings.
- Collaborate closely with department managers and sales personnel, playing a key role in RFQ/RFP responses.
- Oversee billing accuracy and ensure client-specific rate structures are correctly applied.
- Customer service expertise.
- Proficiency in creating and following SOPs.
- Strong negotiation skills.
- Experience in billing research.
- Knowledge in import logistics.
- Proficiency in Microsoft Office.
- Experience with ocean import and administrative support.
- Order entry and documentation process skills.
- Bachelor's Degree in Business or Logistics preferred.
- Minimum 3–5 years’ experience in international import logistics, including ocean and air freight.
- Strong communication skills with quick response ability.
- Excellent organizational skills with attention to detail.
- Ability to organize and prioritize workload to meet deadlines.
- Demonstrated critical thinking skills and process orientation.
- Experience with logistics management systems (CargoWise experience a plus).
This role is based onsite at corporate headquarters in an office environment.
Job Type & Location
This is a Contract to Hire position based out of Memphis, TN.
Pay And Benefits
The pay range for this position is $28.00 - $28.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Memphis,TN. Application Deadline This position is anticipated to close on Jan 19, 2026.
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
Salary : $28