What are the responsibilities and job description for the Office Administrator position at Assured Quality Homecare, LLC [ASQ]?
Benefits:
We are a top-tier private duty Home Care Agency based in Norwich, CT, dedicated to delivering exceptional home care services. We are seeking an experienced recruiter to join our team and help us attract, hire, and onboard top-tier caregivers and nurses who align with our company’s culture, vision, mission, core values, and responsibilities.
Position Summary
The Office Administrator is the central hub of the office—supporting potential clients, new employees, our training academy, and the leadership team. This role ensures daily operations run efficiently, creates a welcoming environment, and provides proactive support to keep the team focused on business goals.
Key Responsibilities
Required Experience:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Free food & snacks
- Opportunity for advancement
- Paid time off
We are a top-tier private duty Home Care Agency based in Norwich, CT, dedicated to delivering exceptional home care services. We are seeking an experienced recruiter to join our team and help us attract, hire, and onboard top-tier caregivers and nurses who align with our company’s culture, vision, mission, core values, and responsibilities.
Position Summary
The Office Administrator is the central hub of the office—supporting potential clients, new employees, our training academy, and the leadership team. This role ensures daily operations run efficiently, creates a welcoming environment, and provides proactive support to keep the team focused on business goals.
Key Responsibilities
- Serve as the primary point of contact for prospective clients
- Answer inquiries, schedule assessments, and guide families through the decision-making process
- Greet visitors, answer phones, sort mail, run errands, and maintain a clean and organized office
- Support staff with day-to-day administrative tasks
- Assist with the nursing assistant training program
- Manage supplies, help recruit students, and communicate with instructors and students
- Support onboarding for new clients and employees
- Upload, organize, and maintain digital records and HR documents (licenses, insurance, training certifications, etc.)
- Manage calendars and appointments for the CEO, COO, and Operations Manager
- Prepare meeting materials and keep schedules up-to-date
- Maintain office supplies and equipment
- Coordinate repairs, troubleshoot tech issues, and work with IT support
- Update company performance reports and assist with tracking key metrics
Required Experience:
- 3 years in a fast-paced office environment
- 2 years as the first point of contact for callers or visitors
- Excellent communication and a professional, positive demeanor
- Strong organization and attention to detail
- Ability to juggle multiple priorities and anticipate team needs
- Tech-savvy and comfortable with Google Suite; experience with Taskworld, AxisCare, or similar tools a plus
- Proactive, energetic, and solution-oriented—keeps the office calm and running smoothly
- Primarily seated office work
- Occasional bending, stretching, and lifting up to 25 lbs
- Supportive and positive team culture
- Meaningful work that impacts families and caregivers
- Opportunities to grow within the organization