What are the responsibilities and job description for the Program Coordinator position at Associated General Contractors of Georgia, Inc. (AGC Georgia)?
AGC Georgia Programs Coordinator plays a central role in the execution of all association programs, events, and services. This role supports the planning, coordination, and delivery of initiatives that advance the organization’s mission while enhancing member engagement.
Responsibilities
• Plan and organize association programs, including conferences, education and networking programs, and fundraisers.
• Serve as the primary point of coordination and support for remote team members.
• Deliver prompt and reliable support to in-office and remote team members.
• Manage event registration processes, including tracking attendance and reporting.
• Ensure efficient and consistent program and event operations across all initiatives.
• Coordinate event logistics, including vendor management, travel accommodations for staff, and when applicable, setting up and welcoming attendees at on-site registration desk.
• Prepare program materials, presentations, and resources for participants.
• Assist in tracking event budgets.
• Communicate regularly with members, sponsors, and partners to promote events and programs.
• Provide excellent customer service to address inquiries and support the needs of participants.
• Cultivate and maintain positive relationships with members.
• Maintain accurate records in association database for events and program attendance.
• Analyze program and event data to evaluate effectiveness and recommend improvements
• Prepare reports on program and event outcomes.
• Occasional travel and evening/weekend work.
Essential Education, Experience & Skills
• High school diploma is required.
• 3 or more years of related work experience.
• Valid driver’s license and clean driving record.
• Minimum of two professional references.
• Positive, outgoing personality with a strong commitment to customer service.
• Excellent verbal and written communication skills with strong attention to detail.
• Take initiative to identify needs, solve problems and improve processes.
• Strong work ethic with effective time management and organizational skills.
• Ability to multitask, manage competing priorities, and adapt to changing needs in a fast-paced environment.
• Ability to work both independently and collaboratively within a small team, proactively supporting colleagues and organizational goals.
• Demonstrate professionalism, composure, discretion, tact, and diplomacy when interacting with internal and external stakeholders.
• Strong computer proficiency including Microsoft Office applications, such as Outlook, Word, and Excel.
• Technologically savvy with the ability to quickly learn and utilize new systems, platforms, and tools specific to the association’s database and website.
• Experience in supporting meetings, events, and/or registration platforms is preferred.
Work Environment and Schedule
• The position is full-time, in-person at the AGC Georgia office, and exempt.
• Standard work hours are Monday through Friday from 8:00 AM to 5:00 PM, including a one-hour lunch break.
• Occasional schedule adjustments may be required to support meetings or events.
• Benefits include health insurance, 401k participation, paid holidays, and paid time off.
Associated General Contractors of Georgia, Inc. (AGC Georgia)