What are the responsibilities and job description for the Service Desk Technician position at Associate Staffing?
The Company
This global engineering company develops innovative industrial technology solutions that balance environmental sustainability with operational excellence. For decades, they’ve been transforming their industry through cutting-edge systems that help clients reduce emissions while maintaining productivity and quality.
Summary
The Service Desk Technician at this global engineering firm provides first-line technical support for all teammates while serving as a lead role that includes mentoring less experienced team members and participating in leadership development. The position requires strong customer service skills, technical proficiency with various hardware and software systems, and the ability to prioritize and resolve a high volume of IT support tickets in a fast-paced environment.
Qualifications
Associate Staffing is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. We are committed to creating a diverse and inclusive work environment and welcome applicants from all backgrounds to apply for open positions with our company.
This global engineering company develops innovative industrial technology solutions that balance environmental sustainability with operational excellence. For decades, they’ve been transforming their industry through cutting-edge systems that help clients reduce emissions while maintaining productivity and quality.
Summary
The Service Desk Technician at this global engineering firm provides first-line technical support for all teammates while serving as a lead role that includes mentoring less experienced team members and participating in leadership development. The position requires strong customer service skills, technical proficiency with various hardware and software systems, and the ability to prioritize and resolve a high volume of IT support tickets in a fast-paced environment.
Qualifications
- 4 years as a service desk technician
- Hardware troubleshooting (laptops, conf room equip, printers, phones etc.)
- Systems experience (windows 11, Microsoft office suite, onboarding/offboarding)
Associate Staffing is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. We are committed to creating a diverse and inclusive work environment and welcome applicants from all backgrounds to apply for open positions with our company.
Salary : $25 - $28
