Front Desk Assistant

Associa is hiring a Front Desk Assistant for its community in Sterlng, VA.

Daily responsibilities:

• Meet and greet homeowners, visitors, guests, vendors, and contractors.
• Research and respond to inquired in-person, by phone and email.
• Answer and direct calls. Manage emails.
• Receive, log, sort, and distribute mail and packages.
• Activate and issue key FOBs, pool passes, and parking passes.
• Review customer accounts, generate and send out statements, scan, fax, and file documents.
• Enter information in the database and maintain community an homeowner data.
• Provide administrative an clerical support to the team, homeowners, members of the board of directors, and committee members.,
• Reserve meeting room space.
• Generate correspondence, send out mass emails, and maintain all communication with homeowners. 
• Other duties as requested.  

Qualifications:

• High school diploma or GED equivalent.
• 1 year of corporate receptionist, administrative, or clerical experience is required.
• Well versed in Microsoft Office products (Word, Excel, Outlook).
• Excellent communication skills, written and spoken.
• Customer service driven and team oriented.
• Ability to prioritize tasks and manage multiple tasks simultaneously while maintaining a positive disposition.
• Attention to detail, takes the initiative, proactive, and solutions oriented.

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