Community Association Manager

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000 team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Who we are:

Navigate is an innovative management company providing services for condominiums and homeowners associations in Washington. Navigate is a leader in the industry, using the latest technology to make managing HOAs and Condominium Associations easier. We are looking to hire a full-time Community Association Manager to oversee a portfolio of communities. Navigate is the recipient of the 2024 Management Company of the Year by WSCAI.

What's in it for you:

Working for a management company dedicated to the industry, leading in the industry, and growing rapidly.

Work from home & flexible work hours

Competitive salary and Benefits

CAI Membership and Industry-related education paid by company

Benefits

Competitive Salary

Work from home

PTO

Medical, Dental, Vision

401K

Industry-related education paid by the company

Duties

Duties and Responsibilities:

Day-to-day management of all communities. Tasks include, but are not limited to:

• Handle questions and concerns submitted by homeowners by email, phone, text, or through our website/app.
• Coordinate routine maintenance with vendors and contractors.
• Contact vendors to obtain quotes/proposals.
• Process and handle complaints.
• Prepare and send communication and notices to residents by email, mail, and text.
• On-site visit & inspection of communities.
• Respond to phone calls.
• Handle projects and tasks
• Budget Preparation
• Attend Board, Annual & Budget meetings (most of the time in the evening)
• Other administrative tasks (uploading documents, preparing reports, etc.).
  
  

Requirements

Skills and Qualifications:

• 2 years experience managing HOAs and/or Condominium Associations
• Excellent customer service
• Excellent written and oral skills
• Able to multitask, work independently and work as a team
• Excellent technology skills / enjoy learning new technology
• Strong organizational skills
• Excellent work ethics
• CAI Designations are preferred if experienced.
• Experience with Appfolio, Asana, Homewisedocs, and Ring Central preferred.
• Valid driver's license with reliable transportation
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.