What are the responsibilities and job description for the Experienced Portfolio Community Association Manager position at Navigate Community Management?
Who we are:
Navigate is an innovative management company providing services for condominiums and homeowners associations in Washington. Navigate is a leader in the industry, using the latest technology to make managing HOAs and Condominium Associations easier. We are looking to hire a full-time Community Association Manager to oversee a portfolio of communities. Navigate is the recipient of the 2024 Management Company of the Year by WSCAI.
What's in it for you:
Working for a management company dedicated to the industry, leading in the industry, and growing rapidly.
Work from home & flexible work hours
Competitive salary and Benefits
CAI Membership and Industry-related education paid by company
Duties
Duties and Responsibilities:
Day-to-day management of all communities. Tasks include, but are not limited to:
- Handle questions and concerns submitted by homeowners by email, phone, text, or through our website/app.
- Coordinate routine maintenance with vendors and contractors.
- Contact vendors to obtain quotes/proposals.
- Process and handle complaints.
- Prepare and send communication and notices to residents by email, mail, and text.
- On-site visit & inspection of communities.
- Respond to phone calls.
- Handle projects and tasks
- Budget Preparation
- Attend Board, Annual & Budget meetings (most of the time in the evening)
- Other administrative tasks (uploading documents, preparing reports, etc.).
Requirements
Skills and Qualifications:
- 2 years experience managing HOAs and/or Condominium Associations
- Excellent customer service
- Excellent written and oral skills
- Able to multitask, work independently and work as a team
- Excellent technology skills / enjoy learning new technology
- Strong organizational skills
- Excellent work ethics
- CAI Designations are preferred if experienced.
- Experience with Appfolio, Asana, Homewisedocs, and Ring Central preferred.
- Valid driver's license with reliable transportation
Benefits
Competitive Salary
Work from home
PTO
Medical, Dental, Vision
401K
Industry-related education paid by the company
