Transportation Breakdown Coordinator

Build Your Career with Ashey Furniture

Transportation Breakdown Coordinator

The ADS Breakdown Coordinator is responsible for coordinating on-the-road equipment breakdowns, arranging repairs with vendors, managing rental equipment as needed, and working with drivers to ensure proper internal follow-up on equipment maintenance.

Primary Responsibilities

• Driver Support & Communication

  • Answer calls from drivers experiencing equipment maintenance issues

  • Assist and educate drivers on breakdown procedures and next steps

  • Guide drivers through the breakdown process efficiently

• Vendor & Equipment Coordination

  • Contact vendors to schedule equipment repairs at nearest available facilities

  • Arrange towing services when required

  • Coordinate rental equipment to minimize operational disruptions

  • Line up appropriate vendors for proper repair work

• Administrative & Financial Oversight

  • Audit invoices for accurate billing

  • Update warranty fields in systems as applicable

  • Maintain accurate records of breakdown incidents and repairs

• Core Values

  • Demonstrate the Company's Core and Growth Values in the performance of all job functions

Secondary Responsibilities

• Maintain reliable attendance

• Actively participate in departmental meetings, training, and education sessions

• Assist with training other employees and provide backup support as needed

• Complete other assignments and special projects as requested

Who We Are 

At Ashley, we’re more than a business; we’re family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We’re problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for the status quo. It’s the reason we’re always searching for better ways to deliver an exceptional customer experience. That's why Ashley Furniture is #1 in our industry.

Ready to grow? You’ve come to the right place. Ashley Furniture has a “Growth Mindset”, and once you join our team, you’ll learn from the best in the business. 

Apply today and find your home at Ashley!

Benefits We Offer 

• Health, Dental, Vision, and Employee Assistance Program

• Paid Vacation, Holidays, and Your Birthday off

• Generous Employee Discount on home furnishings

• Professional Development Opportunities

• Ashley Wellness Centers (location specific) and Medical Tourism

• Telehealth

• 401(k) and Profit Sharing

• Life Insurance

Our Core Values 

Honesty & Integrity 

• Without hesitation, he uses candor and is direct in communication

• Is tough-minded in working in and meeting the demands of reality

• Always tells the truth and follows through on commitments

Passion, Drive, Discipline 

• Enjoys working hard and pursues work with energy, drive, and willpower to finish

• Is disciplined in developing consistency into work processes

• Is focused and relentless in achieving goals

Continuous Improvement/Operational Excellence 

• Fights to take costs and waste out of the system

• Seeks to understand "why" something works the way it does, and through study and improvement determines how to better all processes and systems.

• Strives for more in all areas of work by developing measurements, setting goals, and then working on ways to exceed goals through problem-solving methods that look beyond the obvious

Dirty Fingernail 

• ​Does not rely on reports to run the business, but rather goes to the work that is being done and sees if the work is being done right for him/herself.

• Has an insatiable curiosity and takes a "Go and See" approach to understand the current state of the business and the competitive realities

• Takes a hands-on approach to tackle problems and demonstrates critical thinking through use of effective questioning…asking the 5 "Whys"

Growth Focused 

• Understands the customer’s needs and wants, then challenges current ways of doing business that inhibits growth and organizes work to meet those needs

• Is competitive by studying the competition and is aggressive in looking for ways to beat them

• Strives to be the BEST by improving the quality of processes, reducing costs, doing more business, being profitable, and growing the business​

To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: 

Corporate Social Responsibility 

We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates, only those meeting specific position requirements may be contacted. Principals Only.