What are the responsibilities and job description for the Information Technology Coordinator position at ASGCO® “Complete Conveyor Solutions”?
IT Coordinator
Location: Nazareth, PA
Work Arrangement: 100% On-Site
Position Summary
The IT Coordinator is responsible for supporting, maintaining, and enhancing ASGCO’s business systems and technology infrastructure. This role will play a key part in coordinating enterprise application projects, with a primary focus on upgrading JD Edwards World to JD Edwards EnterpriseOne, while supporting Salesforce CRM, webstore/eCommerce platforms, and integrations between business applications. IT Coordinator-073126
Key Responsibilities- Coordinate and support the migration from JD Edwards World to JD Edwards EnterpriseOne, working with internal stakeholders and external implementation partners.
- Assist with project planning, system configuration, testing, data validation, User Acceptance Testing (UAT), and post-implementation support.
- Serve as the liaison between business departments, IT vendors, consultants, and software providers throughout ERP initiatives.
- Maintain and support JD Edwards EnterpriseOne after implementation, including troubleshooting, user administration, security, and system enhancements.
- Administer and support Salesforce CRM, including user management, reporting, workflows, dashboards, and process improvements.
- Support ASGCO’s webstore/eCommerce platform and its integration with ERP and CRM systems.
- Coordinate integrations among ERP, CRM, webstore, shipping, inventory, and financial applications.
- Document business processes, system configurations, SOPs, and technical documentation.
- Assist with data migration, data cleansing, and master data management.
- Coordinate software updates, patches, testing, and change-management activities.
- Provide user training and ongoing technical support for ERP, CRM, and related business systems.
- Monitor system performance and identify opportunities to improve efficiency, automation, and data accuracy.
- Work with vendors to resolve technical issues and manage support cases.
- Ensure compliance with company IT policies, cybersecurity standards, and data-governance requirements. IT Coordinator-073126
- Bachelor’s degree in Information Technology, Computer Science, Information Systems, Business, or related field — or equivalent experience.
- 5 years of experience supporting enterprise business systems.
- Hands-on experience participating in or coordinating a JD Edwards World-to-EnterpriseOne upgrade or migration.
- Experience supporting JD Edwards EnterpriseOne in a manufacturing, distribution, or wholesale environment.
- Experience supporting or administering Salesforce CRM.
- Experience supporting webstore/eCommerce platforms and ERP integrations.
- Knowledge of ERP implementation methodologies, data migration, testing, and user training.
- Strong analytical, troubleshooting, and problem-solving skills.
- Strong organizational and project-coordination abilities.
- Strong communication skills with both technical and non-technical stakeholders. IT Coordinator-073126
- Experience with EDI, inventory management, purchasing, manufacturing, finance, or distribution modules within JD Edwards.
- Experience with API integrations, middleware, or integration platforms.
- Familiarity with SQL, reporting tools, and data analysis.
- Experience with Microsoft 365, ChatGPT, or business-intelligence tools.
- ERP or Salesforce certifications are a plus. IT Coordinator-073126
ERP Implementation & Support • JD Edwards EnterpriseOne Administration • ERP Data Migration • Salesforce CRM Administration • eCommerce/Webstore Support • Systems Integration • Business Process Improvement • Vendor Management • Project Coordination • Documentation & Training • Change Management • Problem Solving • Cross-Functional Collaboration IT Coordinator-073126
The goal of this role is to help deliver a successful migration from JD Edwards World to EnterpriseOne, improve system reliability and user adoption, and ensure that JDE, Salesforce, and ASGCO’s webstore work together seamlessly. IT Coordinator-073126
One important thing we had also established: this is not meant to be a traditional help-desk/day-to-day IT support role. The heart of the position is ERP/business systems, the JDE migration, Salesforce, integrations, and project coordination.