What are the responsibilities and job description for the Collections Specialist position at Ascendo Resources?
B2B Collections Specialist
Construction Industry | Garden City, NY (Onsite)
Compensation & Schedule
- Salary: $60,000/year – $65,000/year
- Schedule: Monday–Friday, 8:00 AM – 5:00 PM (fully onsite)
- Full benefits package 4% 401(k) match
About the Opportunity
Our client, a well-established and growing company in the construction industry, is seeking a B2B Collections Specialist to join their Accounts Receivable team. This role is open due to a team transition and offers the opportunity to manage a large portfolio while working closely with leadership in a fast-paced environment.
Key Responsibilities
- Manage a portfolio of 250–300 customers with ~$8M in AR aging
- Perform high-volume B2B collections (20–25 daily calls/emails)
- Proactively follow up on past-due accounts and resolve payment issues
- Analyze AR aging reports and prioritize accounts by risk and timelines
- Partner with sales, project managers, and internal teams to resolve disputes
- Negotiate payment plans, settlements, and escalations when needed
- Process payments and support cash application and reconciliations
- Monitor credit risk and recommend adjustments based on payment trends
- Prepare and present AR reporting and collection metrics to leadership
- Maintain accurate documentation of all collection activity in the system
Team & Environment
- Reports to Director of Credit & Collections
- Team includes 4 AR Specialists
- Fast-paced, high-volume environment with strong collaboration across departments
Qualifications
- 1–2 years of B2B collections experience required
- Bachelor’s degree preferred
- Strong understanding of AR processes, aging buckets, and collections strategy
- Ability to work independently and manage a high-volume portfolio
- Advanced Excel skills (Pivot Tables, VLOOKUPs, reporting & analysis)
- Strong communication skills with the ability to handle professional, firm client conversations
- Experience presenting or communicating AR metrics is a plus
What Success Looks Like
- Consistently achieving 20–25 daily collection touches
- Effectively prioritizing accounts and reducing aging balances
- Building strong relationships with customers and internal stakeholders
- Demonstrating ownership and accountability over assigned portfolio
Training & Growth
- Hands-on training with team lead during the first few weeks
- Gradual ramp-up over 1–2 months
- Fully up to speed within ~6 months, including industry-specific knowledge
- Ongoing weekly check-ins and support from leadership
Interview Process
- In-person interview with Director, AR Lead, and CFO
- Reference checks
- Offer
Why This Role Stands Out
- Opportunity to manage a large, high-impact portfolio
- Exposure to cross-functional teams and leadership
- Stable, established company with long-standing industry presence
- Clear expectations, structured training, and growth potential
For an immediate response, please send your resume to jcanabal@ascendo.com
Salary : $60,000 - $65,000