What are the responsibilities and job description for the Bilingual Personal Injury Case Manager position at Ascendo Resources?
Bilingual Case Manager (English/Spanish) – Personal Injury
📍 Miami, FL | ⏳ Temp-to-Hire | 🕗 Monday–Friday, 8:00 AM – 5:00 PM
We are seeking a dedicated and detail-oriented Bilingual Case Manager with personal injury experience to join our team in Miami, FL. This is a temp-to-hire opportunity with a consistent weekday schedule and the chance to join a supportive, fast-paced legal environment focused on helping injured clients navigate their medical and legal processes.
About the Role:
As a Case Manager, you will play a key role in coordinating Examinations Under Oath (EUOs) and Independent Medical Exams (IMEs) while managing ongoing communication and documentation for personal injury cases. Your ability to handle sensitive information, communicate effectively in both English and Spanish, and manage detailed casework will directly impact the success of our clients’ outcomes.
Key Responsibilities:
- Schedule and coordinate EUOs and IMEs; send timely and accurate notices to all involved parties
- Maintain ongoing follow-up with clients regarding treatment updates and case progress
- Request, receive, and organize medical records and billing documentation
- Review and analyze medical documentation for accuracy and completeness
- Communicate regular case status updates to clients
- Maintain well-organized, confidential, and compliant case files
Requirements:
- Minimum 1 year of personal injury case management experience
- Bilingual – fluent in English and Spanish (written and verbal)
- Strong organizational skills with high attention to detail
- Excellent communication and customer service skills
- Ability to manage confidential information with discretion
- Must be able to start immediately
- Comfortable working Monday through Friday, 8:00 AM to 5:00 PM