What are the responsibilities and job description for the Operations Director position at Arvato?
The Operations Director will provide strategic and operational leadership for Carbel, a leading warehousing and logistics provider specializing in fashion and apparel brands and part of the global Arvato organization. Arvato is a supply chain and services powerhouse supporting a diverse portfolio of clients across industries, including fashion, technology, and healthcare. These regional roles, one based on the West Coast (Ontario, CA) and another on the East Coast (Miami, FL or Easton, PA), will oversee end-to-end warehouse operations across assigned sites and are responsible for driving performance, scalability, and operational excellence within their respective regions. Bilingual English/Spanish fluency is required to effectively lead site teams and collaborate with regional stakeholders.
We are hiring two Directors of Operations, each partnering with local site leaders to manage multi-site operations across their region.
YOUR TASKS
We are hiring two Directors of Operations, each partnering with local site leaders to manage multi-site operations across their region.
YOUR TASKS
- Manage P&Ls in a cost center environment
- Direct activities associated with daily operations and client requirements
- Lead the development and implementation of operating processes
- Lead and direct fulfillment and distribution operations
- Develop, implement, and manage highly customized workflows in a supply chain management environment from receipt of data through value-added services/packaging to outbound
- Hire, train, and evaluate supervisory and management staff
- Initiate and coordinate large projects (e.g., equipment justification and procurement, facility layout)
- Stay current on information technology affecting functional areas to increase productivity and/or decrease costs
- Bachelor’s degree or 10 years of experience in a leadership role in a warehouse environment
- Strong analytical skills with excellent problem identification and resolution abilities
- Excellent verbal and written communication skills and strong interpersonal skills
- Ability to creatively develop solutions to meet operational challenges
- Organizational and planning skills, including prioritization and deadline management
- Ability to work in stressful situations and maintain composure
- Able to interact with all levels of employees, management, and external clients
- Self-starter and goal-oriented
- Experience with budget and business plan development
- Proven ability to develop innovative solutions for increased productivity
- Superior negotiation skills in both internal and external settings
- Masterful organizational, communication, and leadership skills demonstrated by previous professional success
- Strong working knowledge of data analysis and performance metrics using business management software
- Experience in fashion/apparel logistics, 3PL, or similar high-SKU environments strongly preferred
- Ability to function in a high-pressure, fast-moving environment
- Divided between office setting and operations environment
- Spanish fluency required
- Medical and Life insurance
- Paid Time Off, including paid holidays
- Voluntary benefits such as Dental, Vision, and Gap insurance, short-term disability, paid family leave, accident insurance, critical illness and cancer insurance