Business Analytics Lead

Location:

Pittsburgh, PA, 15222 / Cleveland, OH, 44136

Salary Range

Not specified

Introduction

This role is a hybrid position requiring a minimum of 3 days in the office. The schedule is Monday through Friday, with flexibility needed for occasional weekend work. This is a 6-month contract-to-hire opportunity within a group focused on risk mitigation.

Required Skills & Qualifications

• Applicants must be able to work directly for Artech on W2.
• Knowledge of software development lifecycle (SDLC) and DevOps practices, with 7 years of experience required.
• Understanding of IT infrastructure, including servers, networks, and databases, with 7 years of experience required.
  
  

Roles and Responsibilities

• Change Management: Oversee the change management process, including evaluating, prioritizing, and approving change requests. Ensure all changes align with organizational policies, standards, and regulatory requirements. Conduct risk and impact assessments for proposed changes to minimize disruptions. Maintain and update the Change Advisory Board (CAB) processes and facilitate CAB meetings. Monitor and report on the success and impact of changes post-implementation.
• Release Management: Plan, schedule, and coordinate software and hardware releases across development, testing, and production environments. Develop and maintain release schedules, ensuring alignment with project timelines and business priorities. Collaborate with development, QA, and operations teams to ensure smooth deployment of releases. Manage release documentation, including release notes, deployment plans, and rollback strategies. Ensure releases comply with governance, security, and quality standards.
• Process Improvement: Continuously evaluate and enhance change and release management processes to improve efficiency and reduce risks. Implement best practices and frameworks such as ITIL for change, release, and configuration management. Drive automation of repetitive tasks in the change and release processes where applicable.
• Stakeholder Collaboration: Act as a liaison between technical teams (e.g., developers, engineers, and IT operations) and business units to ensure clear communication. Work with project managers to align change and release activities with project deliverables. Provide training and guidance to teams on change and release management processes.
• Risk and Issue Management: Identify potential risks associated with changes and releases and develop mitigation strategies. Manage and resolve issues that arise during the change or release process. Maintain a rollback plan to ensure quick recovery in case of failed deployments.
• Reporting and Metrics: Track and report key performance indicators (KPIs) for change and release success, such as success rates, downtime, and adherence to schedules. Provide regular updates to leadership on change and release activities, risks, and outcomes.
  
  

Flex Skills/Nice to Have

• Lending/Loan/Retail Banking background.
  
  

Preferred Skills & Qualifications

• ITIL Foundation or higher certification.
• Project Management Professional (PMP) or Agile certifications (e.g., Scrum Master).
• DevOps or related certifications.
  
  

Day-to-Day Responsibilities

• Coordinate with various teams to ensure seamless operations.
• Provide strategic input on process improvements.
• Monitor and adjust project plans as necessary to meet objectives.
  
  

Company Benefits & Culture

• Commitment to diversity and inclusion.
• Opportunities for professional growth and development.
• Supportive and collaborative work environment.
  
  

For immediate consideration please click APPLY to begin the screening process with Alex.