What are the responsibilities and job description for the AI Solutions Manager position at Arnall Golden Gregory LLP?
Overview
The AI Solutions Manager coordinates technology initiatives that introduce, integrate, and maintain AI tools across the firm. This manager-level role reports to the Director of Knowledge Management and oversees both projects and the ongoing lifecycle of AI-enabled solutions in a legal environment. The manager partners with administrative departments and practice groups, as well as Knowledge Management and IT, to ensure AI tools are adopted effectively and deliver measurable value.
Team and leadership
The AI Solutions Manager directly manages a small AI development team, including two development specialists and several interns. Responsibilities include setting priorities, assigning work, and providing coaching and feedback to support professional growth and high-quality delivery. The role fosters a collaborative, service-oriented culture that encourages experimentation, responsible use of AI, and continuous improvement in legal and business workflows.
Key responsibilities
- Manage the full lifecycle of AI-related technology projects, from use case identification, planning, and pilot testing through rollout, training, and continuous optimization.
- Manage the AI team, overseeing day-to-day execution, resource allocation, and prioritization of AI initiatives.
- Collaborate with Knowledge Management and IT to evaluate, implement, and integrate AI tools into existing systems and workflows.
- Review, recommend, and help configure AI solutions to improve legal and administrative processes.
- Define project scope, timelines, deliverables, and success metrics, and track progress against milestones while keeping stakeholders informed through clear status reporting.
- Serve as a bridge between technical teams and legal professionals, translating business needs into clear technology requirements and user stories.
- Develop and maintain documentation, usage guidelines, and best practices for AI tools, including governance, risk, security, and ethical use considerations.
- Monitor performance, user adoption, and satisfaction for deployed AI solutions, coordinating enhancements, updates, and issue resolution with relevant teams and vendors.
- Build and maintain a pipeline of AI and automation opportunities by partnering with practice groups and administrative departments to identify high-value use cases.
- Stay current on AI trends, legal industry developments, and regulatory changes, and make recommendations that support responsible innovation and long-term AI strategy.
Qualifications
- Bachelor’s degree in Information Systems, Computer Science, Business, or a related field; equivalent experience considered.
- 3–5 years of experience managing technology or AI-related projects, preferably in a professional services or legal environment.
- Demonstrated experience leading or supervising a small technical or innovation team, including setting priorities and managing workloads.
- Strong working knowledge of commercially available AI tools and platforms used in business or legal workflows.
- Demonstrated curiosity and commitment to self-directed learning, including proactively exploring new AI tools, features, and use cases and actively sharing knowledge and insights with colleagues and stakeholders.
- Proven ability to lead cross-functional initiatives and manage multiple concurrent projects with diverse stakeholders.
- Excellent communication, stakeholder management, and change management skills, with the ability to influence adoption and drive behavior change in a law firm or similar environment.
- Familiarity with data privacy, security, confidentiality, and ethical AI considerations in the legal sector is preferred.
FLSA Status: Full-time; Exempt
Location: Atlanta, GA (Hybrid or On-site)