What are the responsibilities and job description for the Starbucks Shift Supervisor position at Army & Airforce Exchange Service?
Overview
We are seeking a dedicated and experienced Shift Manager to oversee daily operations in our dynamic restaurant environment. The ideal candidate will have a strong background in restaurant management, with a focus on providing exceptional customer service and maintaining operational efficiency. This role requires effective leadership skills, the ability to manage a team, and a passion for the hospitality industry.
Duties
- Supervise and coordinate daily restaurant operations to ensure smooth service and high-quality customer experiences.
- Lead, train, and motivate staff to achieve performance goals while fostering a positive work environment.
- Manage shift schedules, ensuring adequate staffing levels to meet customer demand.
- Oversee inventory management, including ordering supplies and maintaining stock levels.
- Implement and enforce health and safety regulations to maintain a clean and safe environment for both staff and customers.
- Utilize Aloha POS systems for order processing, payment handling, and reporting.
- Assist in budgeting processes by monitoring expenses and identifying cost-saving opportunities.
- Address customer concerns or complaints promptly to ensure satisfaction and loyalty.
- Collaborate with upper management on strategic initiatives for enhancing service quality and operational efficiency.
Skills
- Proven experience in restaurant management or casual dining environments is essential.
- Familiarity with coffee service or bartending is a plus.
- Strong shift management skills with the ability to lead diverse teams effectively.
- Proficient in using POS systems, particularly Aloha POS, for efficient order processing.
- Excellent budgeting skills with an understanding of financial management within the hospitality sector.
- Exceptional communication skills, both verbal and written, to interact effectively with staff and customers alike.
- Ability to work in a fast-paced environment while maintaining attention to detail.
Join our team as a Shift Manager where you can make a significant impact on our operations while delivering outstanding service!
Job Type: Part-time
Pay: $22.38 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
Salary : $22
