Adult Services Residential Program Manager

Adult Services Residential Program Manager

Pueblo, CO

One Full-Time Position. 40 hours per week.

Monday through Friday, 8:00am to 5:00pm. Plus, on call and work after hours as needed for the program.

Hiring Range: $71,106.80 to $77,506.41 annually, depending upon education and experience.

This posting will remain open until the position is filled.

Minimum Requirements

Required:

• Bachelor’s Degree in a business related field and/or a social or behavioral sciences or higher.
• Two or more years’ experience working with Developmentally Disabled population, in a management role.

Preferred:

• Master’s in Business Administration
• LPC, LCSW or LSW licensure.
• Proven experience managing multiple programs simultaneously.
• Professional experience with program development.

We care about our team! At Ariel we offer an expansive benefit package:

Subject to Eligibility.

• Medical, Dental, Life Insurance Premiums are 100% covered by Ariel, which averages to an additional $4.80/hour to your total compensation!
• HSA & HSA employer contribution
• FSA
• Vision
• Generous Paid Time Off accrual - 13 PTO days in the first year, 48 hours of paid sick leave, and 11 paid holidays. Total of 30 paid days off in the first year.
• $50/month; $600/year with Lifestyle Spending Account
• Life Insurance, Disability Insurance, Legal & ID Shield through MetLife
• Retirement 403B & 403B employer match up to 4% at one year anniversary
• Mileage Reimbursement
• Employer provided work phone and computer
• Employee Assistance Program (EAP)
• Wellness Program
• And committed to a Culture of Awesomeness!

Ariel Clinical Services has been in business for over 30 years!

• Ariel has grown significantly since its early days of serving individuals with intellectual and developmental disabilities (IDD). Today, we offer a broad range of services including residential programs, vocational support, foster care and adoption, therapy, and much more.
• We are proud to say we have expanded our reach beyond the Western Slope! Now, we provide services in Denver, Colorado Springs, and Pueblo.
• At Ariel, we deeply value our community and recognize the vital role it plays in the lives of our members and employees. That’s why we’re committed to staying engaged through both financial contributions and hands-on service initiatives.
• As we continue to grow, we’re equally committed to fostering professional growth for our team. Many of our entry-level roles offer clear pathways for advancement within the organization.

Position Summary

The Residential Program Manager oversees the Ariel Clinical Services Adult Services Residential Program.

Ariel Clinical Services Mission

To provide safe, nurturing, and supportive environments for our clients so that they may have the opportunities to develop their strengths, maximize their potentials and fully participate in society.

Essential Duties and Responsibilities

1. Participate in the preparation of and adherence to the department’s budget.

2. Monitor and oversee fee-for-service activities within the Adult Services Program to ensure compliance with agency standards, contractual obligations, and financial objectives.

3. Provide direct supervision of employees within the department supervised by conducting interviews; hiring and training; conducting performance appraisals; and preparing and/or recommending disciplinary action of all employees supervised.

4. Develop, implement, and maintain Agency wide Standard Operating Procedures for the department supervised as well as ensure compliance with program specific regulations.

5. Promote growth and program development of services for the Developmentally Disabled population.

6. Ability to anticipate, conceptualize and communicate the full spectrum of care including industry norms, financial impact of outcomes, customer service and individual retention goals to employees, providers, and the community.

7. Monitor and measure outcomes to assure program effectiveness and client satisfaction.

8. Ensure compliance with professional and ethical standards. Ensure files are audit ready.

9. Develop relationships and coordinate services with the community and partner agency leadership teams, review, approve and process all referrals and documentation per contract policies.

10. Recruit, train, and monitor Independent Contractors.

11. Remain visible, and mentor supervisors regarding creating and expanding program knowledge, resources and opportunities.

Additional Duties and Responsibilities

1. Must work closely with other Ariel programs.

2. Performs other duties as assigned.

Required Knowledge, Skills and Abilities

1. The ability to communicate respectfully and effectively in both individual and group settings.

2. Ability to be flexible, and able to change direction rapidly with a positive attitude.

3. Ability to work with aggressive clients safely and effectively.

4. Ability to communicate effectively with clients, employees, providers, and community members

5. Ability to work independently, prioritize workload, complete a wide variety of tasks in a timely and accurate fashion and direct others, as needed.

6. Ability to maintain a high level of confidentiality concerning the client, their family, background, treatment.

7. Basic computer knowledge.

8. Be available throughout a 24-hour period on an “on-call” basis.

9. Strong knowledge of adult services agency programs and community resources.

10. Exercise independent, ethical judgment within the scope and boundaries of the department, the Agency’s Standard Operating Procedures, and Federal, State and Local Rules and Regulations regarding department operations.

11. Ability to organize and present case material in a straightforward and concise written manner.

12. Ability to demonstrate regular attendance, and to be a reliable and supportive team member.

13. Ability to always represent Ariel in a professional and respectful manner.

Education and Experience

Required:

• Bachelor’s Degree in a business related field and/or a social or behavioral sciences or higher.
• Two or more years’ experience working with Developmentally Disabled population, in a management role.

Preferred:

• Master’s in Business Administration
• LPC, LCSW or LSW licensure.
• Proven experience managing multiple programs simultaneously.
• Professional experience with program development.

Certifications/Licenses

Required:

1. A Valid Colorado Driver’s License with an acceptable driving record.

2. CPR, First Aid

3. Informed Supervision

Supervisory Responsibilities

Supervises the Adult Services Residential program staff.

Physical Demands

1. This position requires that the incumbent be capable of bending, sitting, stretching, and/or reaching regularly for periods up to 2 hours without a break.

2. This position requires that the incumbent have adequate hand and finger dexterity to properly perform the functions of the position.

3. At times, physical interventions may be required.

4. This position requires lifting regularly up to 10 pounds and occasionally up to 40 pounds.

5. This position requires the ability to hear, see, smell, and distinguish temperature, at a level which is adequate to ensure persons receiving services and staff health and safety. Adaptive devices are acceptable.

6. This position will require daily driving of up to 1 hour per day and occasionally up to 8 hours per day.

Work Environment

1. This position can and will be exposed to all environments from quiet to noisy, climate controlled to extreme outdoor heat and cold.

2. Exposure to bloodborne pathogens and infectious disease is possible but limited.

3. Exposure to hazardous chemicals is possible but limited.

Required Background Checks & Documentation

1. Criminal Background Investigation (CBI)

2. Colorado Adult Protective Services (CAPS)

3. Central Registry for child abuse

4. Federal Background Investigation (FBI) in CO > Two years

5. CBI Sex Offender Background Check

6. National Sex Offender Background Check

7. Reference check

8. Driver’s License Record

9. Office of Inspector General

10. I-9 Documentation

11. Reliable Automobile with adequate, valid auto insurance