What are the responsibilities and job description for the Phone Receptionist/Scheduling - Medical Office position at Arcturus Healthcare?
Arcturus Healthcare is a leading provider of high-quality healthcare services dedicated to delivering exceptional patient care. We are currently seeking a motivated and compassionate Phone Receptionist to join our team. If you are a detail-oriented individual with excellent communication skills and a passion for helping others, we encourage you to apply.
Responsibilities:
- Answer and direct phone calls in a professional and courteous manner.
- Schedule and confirm patient appointments.
- Manage patient inquiries and provide information regarding services and office policies.
- Update patient records as needed, insurance verification.
- Coordinate with medical staff to ensure smooth office operations.
- Address patient concerns and resolve issues promptly.
- Perform general administrative duties as needed.
Qualifications:
- Previous experience as a receptionist or in a similar role, preferably in a medical or healthcare setting preferred.
- Excellent communication and interpersonal skills.
- Proficient in computer applications and basic office equipment.
- Ability to multitask and work in a fast-paced environment.
- Strong attention to detail and organizational skills.
- Compassionate and patient-focused attitude.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person