What are the responsibilities and job description for the Medical Receptionist position at Medical Office?
Job Summary
We are seeking a dedicated and detail-oriented Medical Receptionist to serve as the first point of contact for patients and visitors in our busy practice.
Qualifications
- Strong knowledge of Epic.
- Skills in managing multi-line phone system and handling a high volume of call efficiently.
- knowledge of managing online medication refill requests through the portal and website.
- Knowledge of obtaining prior authorizations for medical services.
- Proven experience in medical office reception roles.
- Knowledge of HIPAA is essential.
- Ability to multitask efficiently in a fast-paced healthcare setting while maintaining professionalism at all times.
Responsibilities
- Greet patients and visitors professionally, ensuring a welcoming environment.
- Schedule appointments efficiently using EMR systems, mainly Epic.
- Handle a high volume of phone calls with professionalism, providing clear information and scheduling support.
- Verify patient insurance information and assist with health insurance inquiries.
- Manage patient check-in and check-out procedures while maintaining accurate documentation review and data entry.
- Maintain organized medical records and ensure compliance with HIPAA regulations for confidentiality.
- Assist with medical billing and collection processes, and documentation review.
- Support clinical staff.
Pay: From $18.00 per hour
Work Location: In person
Salary : $18