What are the responsibilities and job description for the Medical Receptionist position at LIFE MEDICAL CENTER?
Job Summary
Life Medical Center is dedicated to providing compassionate, high-quality healthcare to our community. We are seeking a friendly, organized, and dependable Medical Receptionist to be the first point of contact for our patients. The ideal candidate will be responsible for providing exceptional patient service while managing administrative tasks in a fast-paced medical environment.
Responsibilities
- Greet patients and visitors in a professional and courteous manner.
- Answer and direct incoming phone calls.
- Schedule, confirm, and reschedule patient appointments.
- Verify patient demographics and insurance information.
- Check patients in and out for appointments.
- Collect co-pays and process payments.
- Maintain accurate electronic medical records (EMR).
- Scan, file, and organize patient documentation.
- Coordinate with providers and clinical staff to ensure efficient patient flow.
- Respond to patient inquiries while maintaining confidentiality and HIPAA compliance.
- Perform general administrative and office support duties as assigned.
Qualifications
- High school diploma or equivalent required.
- Previous experience in a medical office or healthcare setting preferred.
- Knowledge of medical terminology and insurance verification is a plus.
- Experience with electronic medical record (EMR) systems preferred.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficiency in Microsoft Office and basic computer applications.
- Professional appearance and demeanor.
- Proficiency with Athena EMR (Electronic Medical Records).
- Excellent phone etiquette and customer service skills
- Ability to maintain confidentiality and adhere to health information management standards.
Job Type: Part-time
Work Location: In person