Community Behavioral Health Liaison

• Serve as the primary liaison between behavioral health providers, law enforcement agencies, courts, jails, and other community partners to improve coordination of care and service access.
• Coordinate referrals, treatment linkage, and care transitions for justice-involved individuals with behavioral health and substance use needs.
• Identify and address system barriers through collaboration, problem-solving, and stakeholder engagement.
• Provide education, consultation, and resource information to law enforcement, court personnel, and community partners regarding behavioral health services and crisis response options.
• Assist with civil commitment procedures and facilitate access to inpatient psychiatric placement when clinically appropriate.
• Support officer wellness initiatives and promote awareness of available behavioral health resources.
• Participate in local and statewide Crisis Intervention Team (CIT) activities, meetings, training events, and conferences.
• Maintain timely, accurate, and complete documentation, referrals, and service data within Care Manager and other required systems.
• Attend and successfully complete all required CBHL, CIT, and state-sponsored training requirements.
• Other duties as assigned.

• Master's degree in Social Work, Counseling, Psychology, Marriage and Family Therapy, or a closely related behavioral health field from an accredited college or university.
• Must meet Missouri qualifications as a Qualified Mental Health Professional (QMHP) or Qualified Addiction Professional (QAP).
• Knowledge of behavioral health systems, crisis response services, civil commitment processes, and justice system operations.
• Ability to complete Crisis Intervention Team (CIT) training within six (6) months of hire.
• Proficiency in crisis intervention, care coordination, professional presentations, and clinical documentation.
• Valid driver's license (MO residents require Class E), personal vehicle, and current auto insurance, and ability to travel within the service area as required.

Preferred Qualifications:

• Experience working within behavioral health, law enforcement, court, correctional, or crisis response settings.
• Familiarity with MOConnect, 988, Mobile Crisis Response, and other community behavioral health resources.
• Current Missouri Notary Public certification or ability to obtain certification within six (6) months of hire.
• Training or experience in officer wellness initiatives, SIM Mapping, DEFENSE, or similar system-intervention models.
• Experience providing trauma-informed care coordination and community-based behavioral health services.

• Demonstrates effective relationship-building skills by maintaining productive working partnerships with law enforcement, court personnel, behavioral health providers, and community stakeholders.
• Communicates professionally and effectively through presentations, training sessions, written correspondence, documentation, and stakeholder meetings.
• Maintains accurate and timely documentation with minimal data-entry errors and compliance with agency and state reporting requirements.
• Effectively prioritizes competing demands and manages referrals, care coordination activities, and follow-up responsibilities within established timelines.
• Demonstrates sound judgment, conflict resolution, and problem-solving skills when addressing service barriers and complex community situations.
• Applies cultural humility, trauma-informed practices, and person-centered approaches when engaging individuals and partner organizations.
• Consistently attends and participates in required meetings, training programs, conferences, and collaborative initiatives.
• Supports continuous improvement efforts by identifying service gaps and contributing solutions that enhance system coordination and client outcomes.

• Community referral network, including relationships with behavioral health providers, law enforcement agencies, courts, jails, crisis response services, and other partner organizations.
• Accuracy, timeliness, and completeness of referral, care coordination, and outcome data maintained within Care Manager and related reporting systems.
• State-funded CBHL program requirements, including compliance with training standards, reporting expectations, and participation in local and statewide CIT activities.