What are the responsibilities and job description for the Front Desk Receptionist position at Arch Salon & Suites?
We are seeking a highly organized, professional, and friendly Front Desk Receptionist to join our fast-paced salon team. As the first point of contact for clients and visitors, you will play a key role in creating a welcoming and positive experience. This position requires excellent communication skills, strong multitasking abilities, and a proactive approach to both customer service and administrative support.
Responsibilities:
• Greet clients and visitors with professionalism and warmth
• Check in clients and notify stylists of arrivals
• Offer beverages and ensure clients feel comfortable
• Answer phone calls, check voicemails, and book/manage appointments
• Process client check-outs and retail product purchases
• Open and/or close the salon as scheduled
• Maintain front desk area and salon cleanliness, including glassware
• Stay on top of laundry throughout the day
• Monitor and manage inventory, including placing and receiving orders
• Assist with light cleaning and organization of the salon daily
• Communicate client or operational issues to management promptly
Requirements:
• Reliable transportation
• Availability to work Monday through Friday (varying hours)
• Strong organizational and multitasking skills
• Professional communication and interpersonal skills
• Ability to thrive in a fast-paced environment
• Previous front desk or receptionist experience preferred but not required
• Experience with inventory and ordering preferred
If you are passionate about customer service, thrive in a team environment, and want to be part of a vibrant salon culture, we’d love to hear from you!