VP of Technical Operations & Field Engineering

Position Overview

Now Hiring: VP of Technical Operations & Field EngineeringLocation: Santa Ana, CA

Build Systems That Flow. Lead Teams That Thrive.

At Aquafinity, water isn’t just moving through pipes… It’s moving through precision-built ecosystems of engineering, performance, and innovation. Behind every crystal-clear aquatic environment is a team making complex systems look effortless.

We’re searching for a strategic, hands-on leader to elevate our service organization to its next evolution. If you’re the kind of leader who can zoom out to see the big picture while diving deep into technical challenges, this role was designed with you in mind.

Why This Role Stands Out

This isn’t a “keep things running” position. This is a build, optimize, and scale opportunity. You’ll shape strategy, lead high-performing teams, and influence how advanced aquatic systems are serviced across the business.

What You’ll Own

Lead & Scale Elite Teams

• Build, mentor, and inspire multi-region service teams
• Create a performance-driven culture rooted in accountability and growth
• Develop future leaders within the organization

Be the Technical Authority

• Solve complex mechanical, electrical, and water system challenges
• Lead advanced troubleshooting and field support initiatives
• Deliver hands-on training that sharpens team expertise

Optimize Operations Like a Pro

• Oversee service delivery, scheduling, and field execution
• Streamline workflows, SOPs, and service processes
• Ensure safety, compliance, and operational efficiency at every level

Drive Client Success & Retention

• Act as the senior technical partner for key clients
• Strengthen service programs and long-term partnerships
• Support growth through technical insight and solution-based thinking

Own the Numbers

• Influence budgets, forecasting, and service profitability
• Identify opportunities to improve margins and efficiency
• Align operations with company growth objectives

What You Bring to the Table

• 12–15 years of experience in technical service, field operations, or engineering leadership
• Strong background in aquatics, water systems, HVAC, mechanical, or similar industries
• Deep knowledge of pumps, motors, filtration systems, and water chemistry
• Proven success leading and scaling technical teams
• Experience with ERP systems and service/project management tools
• CPO or AFO certification (or willingness to obtain quickly)
• A leadership style that blends strategy sleeves-rolled-up execution

The Ideal Leader

You’re equal parts problem-solver, coach, and operator. You can walk a job site, diagnose an issue, mentor a technician, and still think about how to improve the system at scale. You don’t just fix problems… you design better ways to prevent them.

Why Aquafinity

• High-impact leadership role with visibility across the organization
• Opportunity to shape and scale a growing service division
• Collaborative, forward-thinking culture
• Work that blends engineering precision with real-world impact

If you’re ready to lead at a higher level and build something that performs as beautifully as it functions… we’d love to meet you.