What are the responsibilities and job description for the Front Desk Sales Associate position at Aqua-Tots Swim Schools?
Front Desk Associate – Aqua-Tots Swim Schools
At Aqua-Tots Swim Schools, we believe every child deserves the opportunity to learn to swim, creating lifelong skills that benefit them in and out of the water. Studies show that children who take formal swim lessons are 88% less likely to drown—how incredible is that? As a Front Desk Associate, you’ll be part of a team dedicated to making a real difference in children's lives while fostering a welcoming environment for families.
Job Objective:
In collaboration with the General Manager, the Front Desk Associate will ensure every family’s experience aligns with Aqua-Tots Swim Schools’ brand standards, providing exceptional service and support throughout their journey.
Key Responsibilities:
- Serve as the first point of contact, creating a warm and engaging experience for families.
- Build trust within our community by helping parents understand the importance of swim lessons and our proven teaching methods.
- Work collaboratively with the entire team to ensure the facility is clean, organized, and “show-ready” at all times.
- Stay knowledgeable about the school’s Emergency Action Plan (EAP), reviewing it regularly and reporting any safety concerns to leadership.
- Contribute to a positive and professional work environment by embracing core values, maintaining strong relationships with team members, and actively participating in workplace culture.
- Embrace opportunities for professional development and growth within Aqua-Tots.
Preferred Experience & Qualifications:
- Passion for working with children and families.
- A commitment to helping kids reach their full potential.
- Basic knowledge of swimming and water safety.
- Strong communication skills across phone, email, and in-person interactions.
- Ability to handle challenging customer concerns with professionalism and care.
- Must be 18 years or older.
Why Join Aqua-Tots?
- Growth and advancement opportunities within the company.
- Travel opportunities for professional development.
- Performance-based bonuses.
- Education and enrichment reimbursement programs.
- Access to leadership, peers, and headquarters for ongoing support and training.
- Holidays off to spend time with loved ones!
If you're passionate about creating meaningful experiences for families and fostering a safe, fun environment, we'd love to have you on our team!
Job Type: Part-time
Pay: $14.00 - $14.50 per hour
Expected hours: 10 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $14 - $15
