Office Manager/Administrative Assistant

Job Summary

If you are patient, genuinely enjoy helping people, kind, and have a good sense of self-awareness, this might be the job for you! You need to "smile with your voice" both on the telephone and in-person throughout the day. Your interaction with clients can have a considerable influence on the success of the organization so we need you to be upbeat, positive-thinking, and able to perceive how others are seeing you.

General administrative tasks are part of the role, including the following: making appointments by telephone and email, setting-up appointments, keeping materials stocked, providing client service, assisting coworkers with their tasks, and other activities to keep the office running smoothly, Additionally, a large part of the job involves administering tests and scoring them. The position is part office generalist and part test administrator. We are a very small operation so you need to enjoy wearing many hats. It's a perfect match for someone who enjoys a balance of time with others and time working by yourself. You must be able to switch back-and-forth between assisting people and clerical activities without frustration.

The hours are 7:45 a.m.-3:45 p.m., Monday through Friday, and in-office only. Lunch and other breaks are floating, as the clients' testing schedules will determine the best time for daily breaks. Since we usually operate with a staff of fewer than ten people, there is no one to cover for you if you are late. You must be consistently present, on-time, and avoid trying to leave early.

If you need to spend a significant amount of time taking breaks, on social media, performing hobbies, or managing personal / family responsibilities while working, this is not the position for you.

Responsibilities

• Arrive on-time and open the front-office every day
• Remain in the building for the duration of the shift
• Make an excellent first impression in-person, on the telephone, and via email
• Answer telephone calls when the phone is ringing
• Make appointments and call to remind clients of those appointments; manage cancellations and reschedule
• Retrieve and distribute mail
• Maintain organized filing systems and data entry records
• Support coworkers on projects that need assistance
• Provide general office support including photocopying, ordering supplies, and maintaining cleanliness of common areas.
• Assist other staff members with their projects and tasks

Requirements

• Willingness to be trained in specific work methods and follow them specifically, not changing operations to suit your preferences
• Follow specific instructions, without variation, not changing operations to suit your preferences
• Confidence in interacting with people of all ages, educational levels, and careers
• Bachelor's degree is preferred, but applicable experience is also valuable

Pay: $20.00 - $25.00 per hour

Benefits:

• Health insurance
• Paid time off
• Professional development assistance

Application Question(s):

• Are you willing to allow a background check? Will you take and pass a drug test? May we contact your former employer(s)?

Education:

• Bachelor's (Preferred)

Language:

• English (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person

Salary : $20 - $25