Change Management Program Manager

Regular 7 AM to 5 PM PST contract. This position is hybrid in Portland (Preferred) but San Francisco, Seattle, Denver are the alternate locations.

As a Senior Change Management Program Manager in Go-to-Market Transformation and Programs, you will orchestrate and deliver transformation and growth programs critical to go-to-market strategy. Your cross-functional team leadership will translate strategy into measurable business outcomes that generate revenue and increase productivity. To achieve these results, you will ensure that the program team is driving towards defined program milestones and deliverables, remove bottlenecks, escalate risks/issues with mitigation plans as needed, provide visibility to progress, and ensure overall effective collaboration across teams.

3 Must haves:

• Prosci Change Management, Facilitation and PMP are all nice to have
• Program Management
• Complex cross-functional team leadership.
• Experience in managing mindset, skillset & toolset changes to sales, marketing and/or Customer Success.

Key Responsibilities:

• Manage transformation and growth projects that deliver measurable revenue growth or cost savings to the COO Organization
• Develop comprehensive project plans, including timelines, milestones, resource allocation, and risk management strategies
• Drive efficient operating cadence of meetings and communications, ensuring the right people have the information they need to do their work, make decisions and/or drive change.
• Interface with internal product organizations to ensure that there is alignment between technical development and business needs.
• Own decision proposals to unblock work, including the pros and cons of different alternatives.
• Implement and adapt established program execution best practices recommended by the Program & Portfolio governance team, suggesting improvements that will benefit the team.

Qualifications:

• 8 years of work experience and 3 years of Change management, preferably with exposure to go-to-market growth programs and/or transformations.
• Experience in Program Management
• Proficient in managing diverse projects and initiatives, with experience in change management, process definition, collaboration with internal product / IT, and enablement.
• Experience orchestrating global, cross-functional program teams and scaling rollouts to large, dispersed audiences
• Demonstrated experience in collaborating on shared goals, actively listening to create a clear understanding of the problem or opportunity and maintaining positive, forward momentum, while working across boundaries and functions
• Ability to problem solve and use judgment to make decisions within ambiguous situations
• Ability to dive into details to drive execution but also zoom out to contextualize specific recommendations/initiatives within the broader team and organizational strategy
• Ability to multi-task by prioritizing work and coordinating required support across various functions to achieve project goals and objectives
• Experience working in a PMO-governed program management methodology with standard tools and artifacts.
• PMP, Change Management, or relatable certifications with proven flexibility in application desirable
• Able to travel as required (less than 25%)

Strong individuals will have experience leading programs across Sales, Marketing and Customer Success, with a strong orientation to what it takes to go-to-market (training, enablement, change management, comms). This is not a technical program management role, where their key program team is solution-focused with engineering as a key stakeholder.

Our Fortune Technology client is ranked as one of the best companies to work with, in the world. As a global leader in 3D design, engineering, and entertainment software, they foster a progressive culture, creativity, and a flexible work environment using cutting-edge technologies.