What are the responsibilities and job description for the Product Support Specialist position at Applicantz?
Hybrid role in Portland, OR. Visa Sponsorship is not available.
Looking for a Product Support Specialist with high-level proficiency in Autodesk Fusion Software.
Minimum Qualification:
- 2-5 years of industry experience.
- Experience with Fusion
- Experience with CAM workflows (Example: Fusion 360 CAM, PowerMill, FeatureCAM, HSM, PartMarker, Mastercam)
- Experience with CNC Programming, Machining, or Machine Setup
- Experience with FEA/CAE tools (Optional)
- Strong customer service, troubleshooting, and analytical skills.
- Excellent written and verbal English communication skills. (Additional language skills are a plus.)
Responsibilities:
- Determines user needs and requirements and recommends ways to improve systems.
- Will work directly with customers via email, phone and chat.
- Able to follow proper documentation workflows and processes while using case management system.
Our Fortune Technology client is ranked as one of the best companies to work with, in the world. As a global leader in 3D design, engineering, and entertainment software, they foster a progressive culture, creativity, and a flexible work environment using cutting-edge technologies.
Salary : $81