What are the responsibilities and job description for the Senior Business Analyst position at AppleOne Employment Services?
Key accountabilities of the function
Business Analysis: Execute the Business Analyst Agile Role by:
• Building a strong understanding of the assigned business processes, functions, roles and rules
• Owning the functional solution– the big picture story – of the initiative being delivered
• Collaborating with the Business to elicit requirements, define acceptance criteria, and maintain a prioritized product backlog
• Creating user stories to the level of granularity required by the team
• Clarifying inconsistencies and resolving issues to bridge the gap between user expectations and the delivered product
• Testing deliverables against a user story’s acceptance criteria to validate that the delivered product meets the business goals
Project Management: Lead the activities of assigned projects by:
• Utilizing BMW ITPM processes to direct the execution of IT related projects
• Coordinating business, IT and provider resources to ensure on-time delivery of high-quality, cost-efficient projects
• Executing appropriate ITPM delivery tasks, activities and deliverables as necessary to ensure project success
• Managing key project management processes and artifacts to ensure successful project delivery
Scrum Master: Execute or support the Scrum Master Agile Role by:
• Leading the Agile team in the adoption and execution of Agile processes
• Planning and facilitating key Agile events including daily scrum, sprint planning, sprint demo and retrospective meetings
• Collaborating with the Product Owner to manage the Product backlog
• Clearing obstacles and enabling the efforts of the scrum team
Operations and Support: Support the objectives of the DevOps team by:
• Steering providers in the execution of support tasks
• Resolving escalated support topics
• Planning and executing upgrades and replacements to ensure that hardware and software components remain supported
• Executing ITSM/ITIL processes to ensure ongoing stable operations and alignment with SLAs
Coordination and Administration: Support efficient work processes by:
• Coordinating day to day activities with team members
• Leading and mentoring other team members as appropriate
• Coordinating release planning and off-cycle efforts
• Resolving or escalating risks and issues
• Executing resource planning and time tracking processes
Impact on innovations and changes:
• Balancing speed to market, product quality and cost in the design and implementation of technical solutions
• Developing technical solutions that appropriately account for both evolving technology and future business requirements
• Executing in an evolving agile environment
Purpose and subject of the interaction/communication with internal/external interfaces, negotiating mandate
• Close collaboration with IT colleagues and the Business in the design and implementation of technical solutions
• Performance of activities and interactions with our internal and external customers through verbal or written communication should reflect adherence to the company’s core values
Educational Background / Professional Knowledge and Experience / Other Skills
Education
• Bachelor’s Degree
Work experience, Leadership experience
Requirements
• 3 - 5 years IT experience
• 2 - 3 years project management
Preferences
• 1 - 2 years Financial Services industry