What are the responsibilities and job description for the Scheduling Coordinator Outpatient position at AppleOne Employment Services?
Employment Type: Full-Time
Required Qualifications:
High School Diploma or GED
Experience with EPIC or FAST systems
Minimum 1 year of recent experience in an outpatient clinic or medical office setting
Ability to read, understand, and respond to detailed oral and written instructions
Preferred Qualifications:
2 years of recent experience in large-scale staff and physician scheduling
Certification in healthcare administration or scheduling
Strong understanding of medical terminology
Experience with UKG (Kronos)
Primary Duties and Responsibilities:
Develop and maintain comprehensive staff and provider schedules, ensuring coverage for all clinic shifts
Enter, update, and adjust schedules in UKG (Kronos) to reflect real-time staffing changes
Monitor staffing levels and address last-minute changes promptly (illnesses, emergencies, volume changes)
Ensure scheduling compliance with policies, labor laws, and departmental guidelines
Publish schedules regularly and communicate changes clearly and in advance
Coordinate weekend and holiday staffing with fair rotating schedules
Process time-off requests, verify eligibility, and obtain necessary approvals
Update schedules for approved time off and arrange coverage as needed
Track attendance and availability; report concerns to management
Collaborate with HR and Payroll to reconcile schedules with recorded time off
Perform routine audits of schedules for accuracy and compliance
Monitor adherence to work-hour limits, overtime rules, and departmental policies
Prepare and present staffing reports using UKG, Excel, or Tableau
Recommend process improvements based on audit findings and operational feedback
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_ English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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Required Qualifications:
High School Diploma or GED
Experience with EPIC or FAST systems
Minimum 1 year of recent experience in an outpatient clinic or medical office setting
Ability to read, understand, and respond to detailed oral and written instructions
Preferred Qualifications:
2 years of recent experience in large-scale staff and physician scheduling
Certification in healthcare administration or scheduling
Strong understanding of medical terminology
Experience with UKG (Kronos)
Primary Duties and Responsibilities:
Develop and maintain comprehensive staff and provider schedules, ensuring coverage for all clinic shifts
Enter, update, and adjust schedules in UKG (Kronos) to reflect real-time staffing changes
Monitor staffing levels and address last-minute changes promptly (illnesses, emergencies, volume changes)
Ensure scheduling compliance with policies, labor laws, and departmental guidelines
Publish schedules regularly and communicate changes clearly and in advance
Coordinate weekend and holiday staffing with fair rotating schedules
Process time-off requests, verify eligibility, and obtain necessary approvals
Update schedules for approved time off and arrange coverage as needed
Track attendance and availability; report concerns to management
Collaborate with HR and Payroll to reconcile schedules with recorded time off
Perform routine audits of schedules for accuracy and compliance
Monitor adherence to work-hour limits, overtime rules, and departmental policies
Prepare and present staffing reports using UKG, Excel, or Tableau
Recommend process improvements based on audit findings and operational feedback
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_ English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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